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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

July 25, 2020

My first oil change at Lexus of Arlington. It was a first class experience from the time we entered the Service doors to the time we left the dealership. More

by wowchuk
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
July 24, 2020

Recall Solution I was completely in the hands of Tom. He treated me fairly and went well beyond my expectations to accommodate my needs. The Service Team at Lexus of More

by stuld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
July 23, 2020

turnaround time in receiving vehicle back was to loon I had a 2 month delay in getting a windshield replaced. I kept receiving dates for repair that continued to be extended. I finally reached out to a ma More

by SHINKLE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Garcia servive, Thomas Prondzinski
July 23, 2020

Best and nicest Lexus dealer ever. Phenomenal staff. Much better, nicer and organized than woodfield Lexus which is atrocious to say the least. Perfect. A+ More

by WILLGONZALEZ1
Recommend Dealer
Yes
Employees Worked With
Jose
July 23, 2020

Excellent...they listened, they acted and solved the problem Thanks to Edwin in service and the techs that worked on my vehicle...keep doing what you do best. Safe safe and stay healthy to all. More

by ZIMMERM65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
July 22, 2020

Car dealer good experience explained problem and was fixed Called 10 minutes before I came in spoke to service department explained problem think it was anthony More

by PATAPOSTOLAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know other mans name, Thomas Prondzinski
July 22, 2020

Service dept was very friendly and explained everything very clearly. Found additional service that should be done and completed that with no issues. Everything was great More

by kjadair
Recommend Dealer
Yes
Employees Worked With
Jose, Haresh Trivedi
July 21, 2020

Harish Travedi outstanding advisor great service a pleasure to deal with would highly recommend the dealership very efficient and accommodating went above and beyond More

by DRLEVIN54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Marcin Ajdukiewicz
July 21, 2020

Service was done in a timely manner and my rep was very friendly and helpful. Tom at Arlington Lexus gave good advice and support as far as any additional issues with my vehicle. More

by VIOLETA778
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
July 20, 2020

Had the maintenance required light on.. As always I have found their work on my car timely, well done and friendly. Very professional and reliable. More

by davidkwak
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
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