Lexus of Arlington

LEXUS Service is outstanding! I always request Rob Kennedy, Service Manager, who is always very helpful, honest, and trustworthy. He is very knowledgeable and has a customer first attitude. Kennedy, Service Manager, who is always very helpful, honest, and trustworthy. He is very knowledgeable and has a customer first attitude. More

Scheduled maintenance Tom was great. Explained everything thoroughly, had a sense of humor, and his time estimates were right on the money. I waited for my car and as alwa Tom was great. Explained everything thoroughly, had a sense of humor, and his time estimates were right on the money. I waited for my car and as always found the facilities to be outstanding, More

Run and run fast. My last 3 visits have been horrible. Only came back because my tire was under warranty and they sold it to me. They kept my car for over a day and couldn’t even swap a tire out. Last Only came back because my tire was under warranty and they sold it to me. They kept my car for over a day and couldn’t even swap a tire out. Last visit they kept my car for over 2 days and then forgot to do the oil change. Service was good in the past but has gone south in a hurry I. A moving to the new location. Better off at wood field or Bredeman More

My service Consultant Mike L and my mechanic Luke are the best👍 I don’t like this Twenty-five word minimum requirment . Please remove it best👍 I don’t like this Twenty-five word minimum requirment . Please remove it More

Michael is a top notch service advisor! He was extremely helpful. He provided clarity on the service being provided and called to keep me up to date. helpful. He provided clarity on the service being provided and called to keep me up to date. More

My buying experience was fantastic. Mr. Daniel Kim, the service person and the financial person both gave thorough and helpful presentation. Well done and thank you all! service person and the financial person both gave thorough and helpful presentation. Well done and thank you all! More

Outstanding Service From making the appointment to talking with the service technician about service to be completed everything was done very professionally. Mike explai From making the appointment to talking with the service technician about service to be completed everything was done very professionally. Mike explained the 40,000 mile service and discussed potential (other) service that may be needed. We have purchased 5 cars from this dealership, we will be back this spring to buy our 6th. More

Oil change & tire rotation Service was very good but more expensive than I anticipated (even with coupon) considering the other service options that are available locally. I sc Service was very good but more expensive than I anticipated (even with coupon) considering the other service options that are available locally. I scheduled the appointment online but their website didn't provide a pre-visit estimate. More

Outstanding service. This dealership is terrific. I go out of my way to use Arlington Lexus. I can always count on Rob Kennedy and Mark Burdeen to provide excellent service. out of my way to use Arlington Lexus. I can always count on Rob Kennedy and Mark Burdeen to provide excellent service. More

Rountine Service check Mike L. was great! The service was fast and Mike explained what to expect with my upcoming services once my warranty expires. I don't mind going out o Mike L. was great! The service was fast and Mike explained what to expect with my upcoming services once my warranty expires. I don't mind going out of my way to return to this dealership. More