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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

January 21, 2020

Alex handled me very well. Everything was very organized. Very good service. That means everybody. From the salesman, to the credit dept., to the training dept., to the service dept.. Everyone did their job More

by VINCELOBUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Alex Castro, Peter Demos
January 21, 2020

Best Service Department! Tom Prondzinski in the Service Department is the best. Always greets me by name and has a loaner ready to go if I need service. I have 3 Lexus vehicles so I come for regular servic More

by jjorzak
Recommend Dealer
Yes
Employees Worked With
Jamie Brown, Rob Kennedy, Thomas Prondzinski
January 21, 2020

great service,friendly ,price is a bit on the high side for oil change and camber adjustment and tire rotation,drop the price a bit it would be super good More

by PETERMUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
January 20, 2020

This 1st time I’ve received actual survey. In past This 1st time I’ve received actual survey. In past wonderful service from Tom Prondindki and this most recent trip Jose Garcia , also excellent serv More

by DEB.STEPHEN
Recommend Dealer
Yes
Employees Worked With
Jose Garcia , Thomas Prondzinski
January 20, 2020

Professional, courteous, Efficient MIKE LIBRIZZI was fantastic! Friendly, informative and he had great follow through. He was the best service manager i have worked with so far. Se More

by BRHEISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MIKE LIBRIZZI
January 20, 2020

Service is excellent Haresh Trivedi has been my service advisor for many visits. He is always pleasant and keeps me updated on repairs and recommendations. Haresh makes su More

by cgaward1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
January 17, 2020

Car said I needed oil change. Brought car in for needed oil change. Service department was great as usual. Rotated tires and did whatever service was needed for 110,000 miles. More

by SHAPIROABRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Tim Webb, Matthew Pettis
January 17, 2020

Oil change with Joanna Great service from Joanna for a oil change and 75,000 mile service from Steve Moffet. Joanna called to inform me that they were delayed getting my car More

by CPSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Najdala and Steve Moffat
January 17, 2020

Pleasant It was a pleasure working with the team at Lexus of Arlington. I look forward to working with them again in the future. Special thanks to Edward Bijou More

by BRADYDUBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Peter Demos, Vladamir Tanev, Holly Abassi, Mark Rahn
January 17, 2020

Excellent customer relations Everything explained well. No question is off limits and the questions are answered in a comfortable and complete way. Mike went out of his way to More

by DROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
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