Lexus of Arlington

Routine maintenance Lexus of Arlington Direct fantastic job provide a loaner car and let me know when they were complete with my car thank you Haresh, Keep up the excelle Lexus of Arlington Direct fantastic job provide a loaner car and let me know when they were complete with my car thank you Haresh, Keep up the excellent service More

Great experience purchasing a car Alex, our salesman, was very nice, courteous and professional. He had the car ready for us and made the process very smooth. He worked with my husband Alex, our salesman, was very nice, courteous and professional. He had the car ready for us and made the process very smooth. He worked with my husband via email to locate the exact car we wanted and responded to text immediately. His customer service is top notch. More

Rapid response to acute problem They responded to my request for quick appointment very well. I was able to come by today and have it done when I waited. Very responsive. They responded to my request for quick appointment very well. I was able to come by today and have it done when I waited. Very responsive. More

The Best Lexas dealership! I travel one hour round trip Just to have my LX570 serviced here. As a single woman I appreciate Tim’s complete honesty regarding service and repairs. I travel one hour round trip Just to have my LX570 serviced here. As a single woman I appreciate Tim’s complete honesty regarding service and repairs. Every person from the greeter to checking out is 5 star. Thank you Tim for all you do and everyone at the Rob Rohrman Arlington Heights Delaership. More

Quick and easy Service was quick and efficient. We dropped the car off at 7 am and it was ready to be picked up by 8:30. Definitely will take my car here again. Service was quick and efficient. We dropped the car off at 7 am and it was ready to be picked up by 8:30. Definitely will take my car here again. More

10,000 mile service Outstanding service Very friendly and professional Highly recommend, they really go out of their way to make you feel welcome Facility is state Outstanding service Very friendly and professional Highly recommend, they really go out of their way to make you feel welcome Facility is state of the art and has all the great amenities you would expect More

Reserving judgement I have had 3 very good visits for routine maintenance, but not as impressed this time. After purchasing the extended warranty for $2200 I thought when I have had 3 very good visits for routine maintenance, but not as impressed this time. After purchasing the extended warranty for $2200 I thought when I brought my car in with a problem they would certainly try to find the problem as part of the service. Instead, because they couldn't find the problem, I had to pay the fee to put it on the computer. It is not they couldn't find it, it is that I really think for that money you should not have to pay a fee when they can't find the problem. Not only that, but they implied several times that what I was experiencing was normal, when after driving my car for a ye. Iar I am pretty sure I know when it is not acting right. Needless to say tonight when I was coming home I experienced the same problem, which I now have on video. It is very frightening to be driving your car in the dark with no lights. So I will call them tomorrow and see how they handle it. More

Excellence Great service and attentiveness by employees but the absolute best was my salesman , Mark Burdeen, who left no stone unturned and even helped me on so Great service and attentiveness by employees but the absolute best was my salesman , Mark Burdeen, who left no stone unturned and even helped me on some of the gadgets in the car that were not explained..I will make sure any Lexus purchaser who is a friend only goes to Rohrnan and only works with Mark! More

This service only Jose Vargas was excellent and went over and above to explain and follow up so all services were done correctly and on time. The best. Jose Vargas was excellent and went over and above to explain and follow up so all services were done correctly and on time. The best. More

Was the best car experience till date I have bought 7 new cars Arlington Lexus IS my favorite dealer . They have a great sales team Thanks everyone Edgar thanks for all Yo I have bought 7 new cars Arlington Lexus IS my favorite dealer . They have a great sales team Thanks everyone Edgar thanks for all Your help More