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Lexus of Arlington

Arlington Heights, IL

4.7
3,626 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,626 Reviews of Lexus of Arlington

December 28, 2018

Excellence Great service and attentiveness by employees but the absolute best was my salesman , Mark Burdeen, who left no stone unturned and even helped me on so More

by Perfection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen, Rob Kennedy
December 27, 2018

This service only Jose Vargas was excellent and went over and above to explain and follow up so all services were done correctly and on time. The best. More

by Nansea999
Recommend Dealer
Yes
Employees Worked With
Rich McLain, Jesse Moreno, Jamie Brown, Thomas Prondzinski, Customer Service
December 26, 2018

Was the best car experience till date I have bought 7 new cars Arlington Lexus IS my favorite dealer . They have a great sales team Thanks everyone Edgar thanks for all Yo More

by Lexususersince2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar .
December 24, 2018

Great service I found the 25000 service to be efficient . Sat and had a coffee while waiting. Comfortable waiting area. Watched TV and in no time my car was done. More

by Sue105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
December 23, 2018

Personal Mark Burdeen and his support staff is as accommodating as they come. They make the purchase of a vehicle a pleasant experience. Thank you all. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Moreno, Mark Burdeen, Customer Service
December 22, 2018

Timely Quality Service Car service completed as promised. Loaner available. Reasonable cost for service. Good customer service. Friendly. Kept me updated on status and notif More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
December 21, 2018

Efficient and fair. No pressure I found the transaction to be fair, efficient, professional and it met all my needs. The sales person Daniel Kim was knowledgeable and helpful while n More

by Gene.brickhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kim, Rich McLain, Jesse Moreno
December 18, 2018

Great Tim was a great. Always fast and easy at this dealership. The waiting rooms are very convenient with kids. The hospitality area is always stocked with More

by Mikulbo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Webb
December 15, 2018

Auto service As always, the service rep was courteous and professional and the service was prompt. There are endless amenities while waiting making it a comfortab More

by Pmarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
December 11, 2018

5000 miles service Everyone was good, but whoever drove car must be eating because my steering was sticky , I had to clean it otherwise I was happy , this is first time More

by Dealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burdeen
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