
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
Great service I found the 25000 service to be efficient . Sat and had a coffee while waiting. Comfortable waiting area. Watched TV and in no time my car was done. I found the 25000 service to be efficient . Sat and had a coffee while waiting. Comfortable waiting area. Watched TV and in no time my car was done. More
Personal Mark Burdeen and his support staff is as accommodating as they come. They make the purchase of a vehicle a pleasant experience. Thank you all. Mark Burdeen and his support staff is as accommodating as they come. They make the purchase of a vehicle a pleasant experience. Thank you all. More
Timely Quality Service Car service completed as promised. Loaner available. Reasonable cost for service. Good customer service. Friendly. Kept me updated on status and notif Car service completed as promised. Loaner available. Reasonable cost for service. Good customer service. Friendly. Kept me updated on status and notified me when ready. More
Efficient and fair. No pressure I found the transaction to be fair, efficient, professional and it met all my needs. The sales person Daniel Kim was knowledgeable and helpful while n I found the transaction to be fair, efficient, professional and it met all my needs. The sales person Daniel Kim was knowledgeable and helpful while not applying any pressure. I appreciated his approach. This was a value experience. More
Great Tim was a great. Always fast and easy at this dealership. The waiting rooms are very convenient with kids. The hospitality area is always stocked with Tim was a great. Always fast and easy at this dealership. The waiting rooms are very convenient with kids. The hospitality area is always stocked with drinks and snacks and always clean. More
Auto service As always, the service rep was courteous and professional and the service was prompt. There are endless amenities while waiting making it a comfortab As always, the service rep was courteous and professional and the service was prompt. There are endless amenities while waiting making it a comfortable experience. More
5000 miles service Everyone was good, but whoever drove car must be eating because my steering was sticky , I had to clean it otherwise I was happy , this is first time Everyone was good, but whoever drove car must be eating because my steering was sticky , I had to clean it otherwise I was happy , this is first time I visited this dealership More
Service Appointment Jose greeted me for my 25K mile check up. He checked for recalls and reviewed my file. I was set up to work while my car was worked on. The clean cust Jose greeted me for my 25K mile check up. He checked for recalls and reviewed my file. I was set up to work while my car was worked on. The clean customer area made it easy to have some coffee and work. The car was cleaned and returned as promised in 1.5 hours. I recommend this dealership if you want a professional and reliable service. More
10,000 mile service Always provide exceptional service. Friendly and timely. Have been a customer for 28 years and consider them the best. Rob Kennedy always communicates Always provide exceptional service. Friendly and timely. Have been a customer for 28 years and consider them the best. Rob Kennedy always communicates status of service and exceeds our expectations. More
20000 check up Service provided was explained by Mike. His knowledge is 2nd to none. Very satisfied with Lexus yes this dealership goes to head of the class!! Service provided was explained by Mike. His knowledge is 2nd to none. Very satisfied with Lexus yes this dealership goes to head of the class!! More