Lexus of Arlington

Service Appointment Jose greeted me for my 25K mile check up. He checked for recalls and reviewed my file. I was set up to work while my car was worked on. The clean cust Jose greeted me for my 25K mile check up. He checked for recalls and reviewed my file. I was set up to work while my car was worked on. The clean customer area made it easy to have some coffee and work. The car was cleaned and returned as promised in 1.5 hours. I recommend this dealership if you want a professional and reliable service. More

10,000 mile service Always provide exceptional service. Friendly and timely. Have been a customer for 28 years and consider them the best. Rob Kennedy always communicates Always provide exceptional service. Friendly and timely. Have been a customer for 28 years and consider them the best. Rob Kennedy always communicates status of service and exceeds our expectations. More

20000 check up Service provided was explained by Mike. His knowledge is 2nd to none. Very satisfied with Lexus yes this dealership goes to head of the class!! Service provided was explained by Mike. His knowledge is 2nd to none. Very satisfied with Lexus yes this dealership goes to head of the class!! More

Fast and efficient Arrived a bit early and was promptly lined up for service by Haresh. I was told what would be done and how long it would take. Car service was complet Arrived a bit early and was promptly lined up for service by Haresh. I was told what would be done and how long it would take. Car service was completed as indicated. More

Great service I go out of my way to have my car serviced at this dealership. They have a wonderful service team, timely and friendly. I appreciate all their efforts I go out of my way to have my car serviced at this dealership. They have a wonderful service team, timely and friendly. I appreciate all their efforts. More

30000 miles check up Great food, team and service. Facility is clean. I am not associated with any agency. I came in for my NX 30000 miles check plus an oil change. Great food, team and service. Facility is clean. I am not associated with any agency. I came in for my NX 30000 miles check plus an oil change. More

Great, until my key could not be found! Upon pick- up to take home, I could not find my key. It took two porters to finally find the key which had fallen in between the seats. Upon pick- up to take home, I could not find my key. It took two porters to finally find the key which had fallen in between the seats. More

Excellent service at Lexus of Arlington . Courteous staff with Comfortable and clean lounge area made for a no stress waiting time. No surprises when I got the bill, at Lexus of Arlington . Courteous staff with Comfortable and clean lounge area made for a no stress waiting time. No surprises when I got the bill, maintenance done as described. More

Preferred Lexus Dealer Highly recommend Mark in sales. Tom in service is the reason why I keep coming back to this dealership. He’s genuine, has integrity, helpful and hones Highly recommend Mark in sales. Tom in service is the reason why I keep coming back to this dealership. He’s genuine, has integrity, helpful and honest. I’ve dealt with one other dealership where the relationship went sour over service. Not so with Tom. Mark in sales is also a great guy. I appreciate his candor and directness. More

Service experience Tim was very nice and informative the whole time . Appreciate all he did for our experience and getting us a loaner car for a few hours Tim was very nice and informative the whole time . Appreciate all he did for our experience and getting us a loaner car for a few hours More