Lexus of Arlington

Quick, easy, and understanding Ryan is a great service advisor. He takes great care of his customers and I’d highly suggest him to other people. He’s straight to the point and descr Ryan is a great service advisor. He takes great care of his customers and I’d highly suggest him to other people. He’s straight to the point and describes all my car needs. I wouldn’t trust my IS with anyone else More

Very satisfied customer I was very pleased with the service person who took care of me when I brought my car in for the 20,000 mile checkout. I was given a loaner and picked I was very pleased with the service person who took care of me when I brought my car in for the 20,000 mile checkout. I was given a loaner and picked up my car the next day. Everything went very smoothly. More

Excellent experience from Arlington Lexus Haresh & the team ay Arlington Lexus delivered great customer service at my time of need.My RX350 had battery problems and I called Arlington Lexus fo Haresh & the team ay Arlington Lexus delivered great customer service at my time of need.My RX350 had battery problems and I called Arlington Lexus for help. The whole experience was excellent with fast service, loved the final touch with the car wash, totally exceeded my expectations thanks again for your help More

Service My experience with the dealership is always positive. Quaranteed great service and attentive to detail. Haresh always checks my service history to ma My experience with the dealership is always positive. Quaranteed great service and attentive to detail. Haresh always checks my service history to make sure I'm up to date and services aren't duplicated. He is really terrific and an attribute in your company. Thanks More

Service Great experience and efficientcy every time I have my car at the dealership for service. Everyone is always so accommodating. I love my Lexus vehicl Great experience and efficientcy every time I have my car at the dealership for service. Everyone is always so accommodating. I love my Lexus vehicle. More

Complete satisfaction The last time I was in for an oil change, my service advisor: Jose Garcia, pointed out to me at issue I had was my right front axle boot. While the The last time I was in for an oil change, my service advisor: Jose Garcia, pointed out to me at issue I had was my right front axle boot. While there was not in immediate need to resolve, he urged me to do it sometimes soon. This past week I called and made an appointment, scheduled a loaner, had that work done as well as another oil change, a flush of the radiator fluid, and a few other items. My car is now ready for another Chicago winter. Jose and the entire team did a wonderful job. Everyone was very courteous, very responsive, and above all communicated very well. My big complete with other dealerships was always the surprise you get when you go to pick up the car and pay the bill. The reason I love these guys, is they don’t provide any surprises. Jose and I discussed everything BEFORE the work is done, and the bill is what was quoted. More

Great job, great staff Dealership service staff took job to get car fixed late around 5pm without appointment. Gave me an estimate wait time which was accurate. Explained al Dealership service staff took job to get car fixed late around 5pm without appointment. Gave me an estimate wait time which was accurate. Explained all details and pricing in advance. Fixed car while minimizing cost. Great dealership to wait at with comfortable seating, snacks, drinks. Would return every time! Ryan from service was fantastic. More

Great experience-Great staff Hugh and his team were excellent to work with. This is my 3rd Lexus I have leased and the Rohrman dealer experience is great during and after the sale Hugh and his team were excellent to work with. This is my 3rd Lexus I have leased and the Rohrman dealer experience is great during and after the sale. Free car wash’s and the customer convince services make the difference. The facilities are second to none. More

Arlington Lexus service Haresh Trivedi, my service advisor was very friendly and knowledgeable. It was a wonderful experience working with him. Arlington Lexus is a great, s Haresh Trivedi, my service advisor was very friendly and knowledgeable. It was a wonderful experience working with him. Arlington Lexus is a great, state of the art facility. More

Excellent customer service. I can’t say enough good things about Tim Webb who is my customer service representative. He Was so kind and courteous, my car was done in less than I can’t say enough good things about Tim Webb who is my customer service representative. He Was so kind and courteous, my car was done in less than the time he promised me, he even went above and beyond and charged my phone and when I was ready to leave put it in my car in the charger. He was so helpful.. More