
Lexus of Arlington
Arlington Heights, IL
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3,626 Reviews of Lexus of Arlington
Great experience-Great staff Hugh and his team were excellent to work with. This is my 3rd Lexus I have leased and the Rohrman dealer experience is great during and after the sale Hugh and his team were excellent to work with. This is my 3rd Lexus I have leased and the Rohrman dealer experience is great during and after the sale. Free car wash’s and the customer convince services make the difference. The facilities are second to none. More
Arlington Lexus service Haresh Trivedi, my service advisor was very friendly and knowledgeable. It was a wonderful experience working with him. Arlington Lexus is a great, s Haresh Trivedi, my service advisor was very friendly and knowledgeable. It was a wonderful experience working with him. Arlington Lexus is a great, state of the art facility. More
Excellent customer service. I can’t say enough good things about Tim Webb who is my customer service representative. He Was so kind and courteous, my car was done in less than I can’t say enough good things about Tim Webb who is my customer service representative. He Was so kind and courteous, my car was done in less than the time he promised me, he even went above and beyond and charged my phone and when I was ready to leave put it in my car in the charger. He was so helpful.. More
25000 mile . Tim had a great suggestion which saved me a lot time. Tim mentioned that it would appr. One hour and it did including the car wash. . Tim had a great suggestion which saved me a lot time. Tim mentioned that it would appr. One hour and it did including the car wash. More
Excellent Service Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. E Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. Employees make the difference in the experience and he met my expectations! More
Great service no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions ans no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions answered. More
Haresh was great as always I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are my main guys. The fact is L of A is filled with great sales and service reps!! More
Outstanding Service Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough about the out standing service I get from drop off to pickup each and every visit. My service representative Haresh is outstanding and he makes sure from the time I drop of my car I have all the details on what’s required based on my maintenance schedule and what’s upcoming can’t say enough about Haresh and all the staff at Arlington Lexus. Outstanding Service More
Rob Kennedy the service manager is excellent Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs an Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs and follows up . More
20000 service Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs ev Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs every where to make your wait easier More