
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
25000 mile . Tim had a great suggestion which saved me a lot time. Tim mentioned that it would appr. One hour and it did including the car wash. . Tim had a great suggestion which saved me a lot time. Tim mentioned that it would appr. One hour and it did including the car wash. More
Excellent Service Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. E Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. Employees make the difference in the experience and he met my expectations! More
Great service no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions ans no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions answered. More
Haresh was great as always I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are my main guys. The fact is L of A is filled with great sales and service reps!! More
Outstanding Service Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough about the out standing service I get from drop off to pickup each and every visit. My service representative Haresh is outstanding and he makes sure from the time I drop of my car I have all the details on what’s required based on my maintenance schedule and what’s upcoming can’t say enough about Haresh and all the staff at Arlington Lexus. Outstanding Service More
Rob Kennedy the service manager is excellent Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs an Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs and follows up . More
20000 service Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs ev Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs every where to make your wait easier More
Top notch dealership Everyone is friendly and treats you with respect at Arlington Lexus. My husband and I have been dealing with Rob Kennedy for the past 20 years. He gi Everyone is friendly and treats you with respect at Arlington Lexus. My husband and I have been dealing with Rob Kennedy for the past 20 years. He gives exceptional service and always goes out of his way to take care of all our needs. I feel comfortable being able to phone him with questions at any time. We are grateful to have Arlington Lexus and Rob Kennedy take care of our three Lexus vehicles. More
review Excellent customer service, follow up, and care. Tom understood my needs and addressed them. He assisted me in what needed to be done. Good caring i Excellent customer service, follow up, and care. Tom understood my needs and addressed them. He assisted me in what needed to be done. Good caring individual. Kept me posted as to when the vehicle would be ready. More
Great service and amazing location. Really enjoyed it. Positive experience, really liked how efficient the team was and the facility is absolutely amazing. The time passes so quickly while waiting for my v Positive experience, really liked how efficient the team was and the facility is absolutely amazing. The time passes so quickly while waiting for my vehicle to be serviced. More