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Lexus of Arlington

Arlington Heights, IL

4.8
3,623 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,623 Reviews of Lexus of Arlington

November 14, 2018

25000 mile . Tim had a great suggestion which saved me a lot time. Tim mentioned that it would appr. One hour and it did including the car wash. More

by Dutchsoccer
Recommend Dealer
Yes
Employees Worked With
Tim Webb
November 13, 2018

Excellent Service Excellent customer service from the time I dropped off my car to picking it up. The service manager was knowledgeable and very informative. E More

by Cindcoo1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
November 12, 2018

Great service no issues! I always feel like they go above and beyond to make the customer happy. Because I sure am always happy and I get all my questions ans More

by ofeliashah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin
November 10, 2018

Haresh was great as always I have brought and serviced all of my cars at Lexus of Arlington since 1996. Jim Cooper, Mark Burdeen -- in sales, and Haresh Trivedi in service are More

by Robsp82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cooper, Mark Burdeen, Haresh Trivedi
November 10, 2018

Outstanding Service Iv been with Lexus of Arlington for 11 years the service is outstanding I just had my regular service maintance on both my cars and I can’t say enough More

by ES330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
November 09, 2018

Rob Kennedy the service manager is excellent Everything was perfect with service. Message chairs need to be fixed. Rob cares very much for customer satisfaction. He is clear with service needs an More

by Gschachter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
November 08, 2018

20000 service Fast and efficient service. Tires rotation and brakes checked. Edwin Thalhammer did great job. Waiting room has donuts and drinks available and TVs ev More

by Cycloneangel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer, Tim Webb
November 07, 2018

Top notch dealership Everyone is friendly and treats you with respect at Arlington Lexus. My husband and I have been dealing with Rob Kennedy for the past 20 years. He gi More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
November 05, 2018

review Excellent customer service, follow up, and care. Tom understood my needs and addressed them. He assisted me in what needed to be done. Good caring i More

by CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
November 03, 2018

Great service and amazing location. Really enjoyed it. Positive experience, really liked how efficient the team was and the facility is absolutely amazing. The time passes so quickly while waiting for my v More

by Carm’s Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Brown, Customer Service
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