
Lexus of Arlington
Arlington Heights, IL
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3,623 Reviews of Lexus of Arlington
First Lexus Servivce The service was great and everything done well with a full report. My license plate issue was also resolved. I enjoy waiting for the car work bein The service was great and everything done well with a full report. My license plate issue was also resolved. I enjoy waiting for the car work being done. The upstairs facilities certainly help. Time goes by quickly! More
50,000 miles device The Lexus team was quick and responseive. Setting up a loaner was easy and did not take much time. When I dropped off the loaner and picked up my car The Lexus team was quick and responseive. Setting up a loaner was easy and did not take much time. When I dropped off the loaner and picked up my car I found the same results. More
Lexus service - oil change This dealership does a great job making you feel special and providing a great service experience. Ryan took my car in right away. The service was tak This dealership does a great job making you feel special and providing a great service experience. Ryan took my car in right away. The service was taken care of quickly. More
Salesman I just loved the experience I had here at Lexus and Alex Castro made it a lot easier and less stressful. My husband has a nervous condition and he was I just loved the experience I had here at Lexus and Alex Castro made it a lot easier and less stressful. My husband has a nervous condition and he was very patient with him. He definitely needs to be rewarded. He is an excellent salesman.k More
Consistent quality The service department is always informative, timely, polite and helpful. Jose in particular has handled our vehicle service needs with aplomb. We a The service department is always informative, timely, polite and helpful. Jose in particular has handled our vehicle service needs with aplomb. We appreciate his efforts More
2018 NX buying experience I came back to Lexus & ALIP because of the quality of the cars & staff. Great sales & support. Fair pricing. No pressure sales for vehicle &’extras. I came back to Lexus & ALIP because of the quality of the cars & staff. Great sales & support. Fair pricing. No pressure sales for vehicle &’extras. Friendly & knowledgeable staff. Inviting & clean facilities. More
Yearly Maintaince Very happy with service. Was able to get an appointment that fit my schedule quickly. Was kept informed of what was needed and response to my inquir Very happy with service. Was able to get an appointment that fit my schedule quickly. Was kept informed of what was needed and response to my inquiries were quickly answered. Tim always provides Excellent service. More
99,000 miles check Very happy with service and short wait time! Nice massage chairs( roller and water) Close to my home. Clean waiting area. I will use them again Very happy with service and short wait time! Nice massage chairs( roller and water) Close to my home. Clean waiting area. I will use them again More
Exceeded Expectations As a new customer, Jim S and Lexus exceeded my expectations. Analyzed the problem quickly and provided great service. Happy to have my 2007 RX350 run As a new customer, Jim S and Lexus exceeded my expectations. Analyzed the problem quickly and provided great service. Happy to have my 2007 RX350 running well!! More
Great Very professional customer service , good cars selection, impressed service , And waiting area Very quick finance department, lots of personal atten Very professional customer service , good cars selection, impressed service , And waiting area Very quick finance department, lots of personal attention, lots of free time to make a own decision More