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Lexus of Arlington

Arlington Heights, IL

4.8
3,623 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,623 Reviews of Lexus of Arlington

August 15, 2018

First Lexus Servivce The service was great and everything done well with a full report. My license plate issue was also resolved. I enjoy waiting for the car work bein More

by QB37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
August 13, 2018

50,000 miles device The Lexus team was quick and responseive. Setting up a loaner was easy and did not take much time. When I dropped off the loaner and picked up my car More

by Joel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy
August 09, 2018

Lexus service - oil change This dealership does a great job making you feel special and providing a great service experience. Ryan took my car in right away. The service was tak More

by Hansr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
August 07, 2018

Salesman I just loved the experience I had here at Lexus and Alex Castro made it a lot easier and less stressful. My husband has a nervous condition and he was More

by Miguels40
Recommend Dealer
Yes
Employees Worked With
Alex Castro
August 07, 2018

Consistent quality The service department is always informative, timely, polite and helpful. Jose in particular has handled our vehicle service needs with aplomb. We a More

by Zinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Rob Kennedy, Thomas Prondzinski, Customer Service
August 06, 2018

2018 NX buying experience I came back to Lexus & ALIP because of the quality of the cars & staff. Great sales & support. Fair pricing. No pressure sales for vehicle &’extras. More

by Mynew2018lexusnx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Kim. Terry krawczyk. Kamil Wojcik, Hugh Stinnette
August 03, 2018

Yearly Maintaince Very happy with service. Was able to get an appointment that fit my schedule quickly. Was kept informed of what was needed and response to my inquir More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Webb
August 01, 2018

99,000 miles check Very happy with service and short wait time! Nice massage chairs( roller and water) Close to my home. Clean waiting area. I will use them again More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Spradel- Services
August 01, 2018

Exceeded Expectations As a new customer, Jim S and Lexus exceeded my expectations. Analyzed the problem quickly and provided great service. Happy to have my 2007 RX350 run More

by etraveller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Sprandel, Customer Service
July 30, 2018

Great Very professional customer service , good cars selection, impressed service , And waiting area Very quick finance department, lots of personal atten More

by Derek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan
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