Lexus of Arlington

Exceeded Expectations As a new customer, Jim S and Lexus exceeded my expectations. Analyzed the problem quickly and provided great service. Happy to have my 2007 RX350 run As a new customer, Jim S and Lexus exceeded my expectations. Analyzed the problem quickly and provided great service. Happy to have my 2007 RX350 running well!! More

Great Very professional customer service , good cars selection, impressed service , And waiting area Very quick finance department, lots of personal atten Very professional customer service , good cars selection, impressed service , And waiting area Very quick finance department, lots of personal attention, lots of free time to make a own decision More

Excellent service. Very friendly and prompt service. In and out within 1 hr. Quick and very efficient check in and check out service. Great responsiveness and courtes Very friendly and prompt service. In and out within 1 hr. Quick and very efficient check in and check out service. Great responsiveness and courtesy. Would highly recommend Lexus of Arlington. More

Lexus Arlington The service to my car was impeccable as always. I would never take my car anywhere else but to a Lexus dealer. My only issue is the time it takes to The service to my car was impeccable as always. I would never take my car anywhere else but to a Lexus dealer. My only issue is the time it takes to get serviced. The last two times it's taken over a day and that is too long (even with a loaner). My experience is 1 hour for an oil change and maybe up to 3 hours for brakes. If they can cut the time down I'd raise my ratting to a 5 star. More

Excellent Dealership easy to work with. Work done on time. The way we asked for it to be done . Service manager Rob very helpful Will return for future work Dealership easy to work with. Work done on time. The way we asked for it to be done . Service manager Rob very helpful Will return for future work More

Great customer service and experience I’ve been bringing my vehicle for service for the past 3 yrs. And never had an issue getting in or felt pressured by any sales team . They’ve been ver I’ve been bringing my vehicle for service for the past 3 yrs. And never had an issue getting in or felt pressured by any sales team . They’ve been very helpful and answered all questions or concerns I have had in regards to my vehicle maintenance. More

Great Service I went in for a routine oil change. Service was fast, efficient and friendly. Lexus of Arlington is a quiet, clean, and friendly environment. I would I went in for a routine oil change. Service was fast, efficient and friendly. Lexus of Arlington is a quiet, clean, and friendly environment. I would definitely recommend this dealership. More

Good job! Friendly, great service. Haresh was helpful and explained the service work that had to be done immediately as well as what was recommended in the fut Friendly, great service. Haresh was helpful and explained the service work that had to be done immediately as well as what was recommended in the future. Nice facility as you wait for the service to be completed. More

Great experience We are very appreciative for the help that Isabela and Jim Cooper gave us through the long process of finding and buying the car we wanted. We bought We are very appreciative for the help that Isabela and Jim Cooper gave us through the long process of finding and buying the car we wanted. We bought a certified preowned Lexus that is in excellent condition but we did notice a dent here and a tiny windshield rock chip that was barely cracking. They agreed to fix both small items without any questions. We spent a lot of time texting Isabela for pictures and information, and she always quickly delivered exactly what we needed. The only reason for not giving 5 stars would be an issue with the finance department. It was eventually resolved amicably but it did add a stress to the buying experience that we wish could have been avoided. But overall, I would recommend Arlington Lexus as providing a good buying experience with good people. More

Great experience No pressure No games Alex Castro listened carefully,; communication was quick and clear, very professional. The dealership made the process easy. No pressure No games Alex Castro listened carefully,; communication was quick and clear, very professional. The dealership made the process easy. Also like to thanks finance manager. This is the third vehicle we purchased from Arlington Lexus. Great team! Thank you, Olga More