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Lexus of Arlington

Arlington Heights, IL

4.8
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

December 29, 2022

Chris my advisor was extremely knowledgeable. He provided great explanation of what the issue was that caused the engine light to go on. He offered me a free car wash. Also, he was very professio More

by jacrombie11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figler
Report | Print
Dec 30, 2022 -

Lexus of Arlington responded

Thanks for your review! It's great to hear that you enjoyed working with Chris. We'll be sure to let him know! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

December 29, 2022

The service was, as always, the hallmark of the Lexus experience. Except credit card surcharge. More

by Hbernstein3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 30, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback regarding service and surcharge with us. We appreciate your comments, and we look forward to working with you again.

December 27, 2022

Arlington Lexus is a great dealership to deal with. Everyone is always polite, friendly, and willing to help. More

by redmond835
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Brianna Modugno, Eddie Garcia
Report | Print
Dec 28, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

December 26, 2022

I buying process was fairly easy. I hope to keep this car for a long time. In general the process of buying a new car is stressful, so I feel there was less stress at your dealership. More

by DADOFTWO56
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Brown
Report | Print
Dec 27, 2022 -

Lexus of Arlington responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 24, 2022

Eddie was so helpful and friendly. All work was done on time. Will come back to the dealership for service again. More

by Nadiya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Report | Print
Dec 26, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 23, 2022

It was a very easy to negotiate and buy the vehicle. Jamie was very helpful to finish the loan process. More

by JEROME.JEROME
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jamie Brown
Report | Print
Dec 24, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2022

We had an excellent service experience for our oil changes, thank you Jose and happy holidays. More

by Candace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 24, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

December 22, 2022

Jose the service writer was very nice to work with and explained everything to me very well More

by AJTANGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Dec 24, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

December 22, 2022

Great experience and was very friendly in helping me with my purchase. I will definitely visit again in the future. More

by BEANZY18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vladamir Tanev
Report | Print
Dec 24, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 22, 2022

Eddie my service advisor was awesome once again, whoever I deal with at the dealership is always professional, no issues at all. More

by Taki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Devega, Edwin Thalhammer, Eddie Garcia
Report | Print
Dec 24, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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