Back

Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

Directions

By Type

3,625 Reviews of Lexus of Arlington

May 04, 2011

Paul Batchen, General Manager of this dealership, has proven himself to be extremely responsive to our needs, having purchased five vehicles from him within the last twelve years. His willingness to get More

by rubinm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen
March 08, 2011

I've bought 4 cars from this dealership - all at great deals. But far beyond that it's the way I've been treated for service that keeps me coming back. They get tires at a discount for me, they loan me More

by scootersdf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen, Tom in Service
January 18, 2011

Where do I start with this horrible experience....I went in to get air in a couple tires and to check if there was a hole in either of them. It took them 4 hours to return my car in which they said that th More

by MikeBruzzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Prondzinski
September 22, 2010

I have bought two cars from Arlington Lexus, and have referred family and friends with the purchase of seven. The cars are great, but the experience created by the General Manager Paul Batchen is what h More

by bhegert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen
September 19, 2010

There are so many times that you hear poor things about a dealership. I can tell you that I personally have purchased many cars and many trucks from Paul, Jim and others at Arlington Lexus and have never, ev More

by jbressler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Batchen, Jim Cooper
July 19, 2010

I have purchased six cars and trucks from Arlington Lexus and will never go anywhere else. Paul Batchen, the General Manager has a way of making you feel like you are his only and favorite customer every ti More

by Doug Balut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen
July 07, 2010

I have bought two cars from this dealership and would highly recommend it to anyone. From the moment I entered the dealership I was introduced to the General Manager Paul Batchen and he made sure I was More

by Dan O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen
July 06, 2010

I've purchased two cars from Arlington Lexus in the last five years. Customer service is outstanding; the sales people are friendly and knowledgeable. They actually make the whole car shopping experience "f More

by glynnrichards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Webb, Jim Cooper
February 18, 2010

The entire staff from start to finish has always done a bang up job with me, my family members and any referals sent in. They are a1st class operation and have excellent customer service. When I bring in More

by Bfishman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GM Paul Batchen
October 22, 2009

This past week, I purchased my fourth Lexus from Arlington Lexus in Palatine. They are the best car dealer that I have worked with. I would not even consider going anywhere else! Their service de More

by slbcpajd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Batchen
...
362