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Lexus of Arlington

Arlington Heights, IL

4.7
3,625 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,625 Reviews of Lexus of Arlington

November 05, 2022

This is the best place for service on my car. Everybody's friendly nice and knowledge. More

by Veska
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 07, 2022 -

Lexus of Arlington responded

Veska, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

November 04, 2022

I was happy that they were able to fix my remote stater at no charge. Great service. Lori always go above and beyond to help her clients. More

by EN0SUJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega, Eddie Garcia
Nov 07, 2022 -

Lexus of Arlington responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Lori met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

November 04, 2022

Excellent service. Easy to make appointment. Ed explained what needed to be done with an estimate. Discussed what the technician found. More

by Joel65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Nov 07, 2022 -

Lexus of Arlington responded

Joel, Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2022

very nice technical service. recently I needed a check-up in the car, it seemed to me that there was something wrong with the wheel, I forgot to make an appointment to check my More

by Haski67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Kamil Wojcik, Sebastian Mika
Nov 07, 2022 -

Lexus of Arlington responded

It's great to hear that Sebastian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 04, 2022

Lexus of Arlington is a first-rate dealership. The customer service, staff and facility are top notch. They do a great job of showing how much they appreciate each customer. More

by ROI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Nov 07, 2022 -

Lexus of Arlington responded

We are very happy to hear Eddie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 04, 2022

Very accommodating to their clients. Honest in terms of what is needed to be done on your vehicle. More

by RAMOSONGCECILIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 07, 2022 -

Lexus of Arlington responded

Cecilia, Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

November 04, 2022

Got in and out in no time, had tire inspected because of metal piece lodged in tire and didn’t want to take out myself. More

by mar.olson705
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 07, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

November 04, 2022

Haresh is very professional and offers a clear explanation of services needed and reviews the vehicle history to identify what additional items may be necessary. Very helpful and courteous. More

by NJPATEL008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Nov 07, 2022 -

Lexus of Arlington responded

It's great to hear that Haresh was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

November 03, 2022

Marcin runs a great dealership as well as the rest of the team in service as well as the showroom. More

by steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Lori Devega, Josie Garcia
Nov 03, 2022 -

steven responded

Dealership is run extremely well

Nov 03, 2022 -

steven responded

Great dealership!

Nov 20, 2022 -

steven responded

The Best

November 03, 2022

Very caring personnel and fast service. Also lots of goodies to make your wait more enjoyable. More

by staarduster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi, Chris Figler, Eddie Garcia
Nov 07, 2022 -

Lexus of Arlington responded

Thanks for sharing about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

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