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Lexus of Arlington

Arlington Heights, IL

4.7
3,592 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,592 Reviews of Lexus of Arlington

October 03, 2022

Great dealership. They worry about what your needs are and not forcing you on a purchase or even service. More

by CHRISVINCENT03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Zell, Mitch Horwitz, Tony Coyoc
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lexus of Arlington!

Helpful
October 03, 2022

As usual, quick and friendly service from Haresh and the Service department. I like the video clips of the work on my car! More

by KATHIOH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington. Your feedback and rating mean a lot to us. We're glad Haresh and the team were able to help, and we hope to see you again!

Helpful
October 03, 2022

Service Associate (Lori D. ) was friendly, knowledgeable and addressed issues (oil change). She also recommended needed services. More

by lilafata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Oct 04, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 02, 2022

Quick to the point team no games . Went it to buy a car left in about an hour and a half. Great experience! More

by M.GULLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Vladamir Tanev, Mark Silverston, Igor Zigic, Yegor Azarov, Edwin Thalhammer, Beverly Luna, Sarah Lavigna, Adam Lemke, Brianna Modugno
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

Helpful
October 02, 2022

When you first pull your car in and the procedure they do on your car right in front of you is impressive. More

by drubio73
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts and kind words about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

Helpful
October 01, 2022

Salesman Mohamed was the best. No pressure and answered all my questions Love Arlington Lexus More

by CABO43RD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

Helpful
September 30, 2022

always a great service you can make appointments fast and they explained you all the problems your car may have. More

by OCAMPO565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 30, 2022

We have always had a positive experience when we bring our cars in for service. Appointment times are accommodating. And we get our cars back in the time promised. Haresh is very thorough and takes the ti More

by TC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thank you, TC! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

Helpful
September 30, 2022

The best group of professional people . It was such a great experience . I got a new car and everyone was very knowledgeable and helpful. Thank you Igor and your team! We will be back. More

by EDYTA00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Demos, Vladamir Tanev, Jordan Zell, Igor Zigic
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus of Arlington are glad to have you as a customer.

Helpful
September 30, 2022

Very excellent service. Tony is awesome. He texted and update me all the time while my car in service. Thank you. More

by MANNYRN3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Oct 03, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as a valued customer for many years to come!

Helpful
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