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Lexus of Arlington

Arlington Heights, IL

4.7
3,579 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,579 Reviews of Lexus of Arlington

September 15, 2022

Good morning I hope you are doing good today the dealership was a great start and everyone was very friendly,loved everything could not have had a better buying experience. More

by BRYNJELSENJ
Recommend Dealer
Yes
Employees Worked With
Kamil Wojcik, Jordan Zell
Report | Print
Sep 15, 2022 -

Lexus of Arlington responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

Helpful
September 15, 2022

Work was done on time. Service was friendly and knowledgeable. Will definitely go back again. More

by dsjmwalks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Sep 16, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

Helpful
September 15, 2022

The car had a lot of leaves under the front end on the axle it was detailed really well don’t how the leaves were missed. More

by RANDALLSHARP18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Bijou, Mark Silverston
Report | Print
Sep 16, 2022 -

Lexus of Arlington responded

Our goal is to make sure everyone who walks through the door leaves happy, and we appreciate your candid feedback. We will be sure to share your comments with the team. Thank you for choosing Lexus of Arlington, we hope to see you again!

Helpful
September 14, 2022

Good service, knowledgeable staff I would definitely recommend this service center to everyone that I know More

by HNELSON1031
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Sep 15, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 13, 2022

An area of concern was placed under warranty so it could be taken care of at no cost. More

by Jpb4999
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Sep 13, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
September 13, 2022

Clean and adequate space for resting refreshments available staff courteous I like gong there for services More

by Beena Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Sep 13, 2022 -

Lexus of Arlington responded

Beena, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
September 11, 2022

I love working with Jose from service, he is always on the top of everything and very polite! He makes every visit pleasant! More

by ChrisV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Report | Print
Sep 11, 2022 -

Lexus of Arlington responded

Thank you for your kind words for Josie here at our service department. We look forward to sharing your compliments with our crew. We appreciate your business, Chris. Our team looks forward to serving you again soon.

Helpful
September 11, 2022

The service staff are attentive and courtesy. They explain in details the service that was completed and what next items that may need Servicing later. More

by gxl1062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Sep 12, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 10, 2022

Though there was an unexpected problem when I had an updated gps put in my car, they took care of it. I had a loaner that I used the 6 days it took to be corrected. In addition I received help to set More

by ROBBIEFRANKEL
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Sep 11, 2022 -

Lexus of Arlington responded

Thank you for your business, Robbie. We appreciate you taking the time to leave us a review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
September 10, 2022

Service Rep was very pleasant and helpful. I ask for loaner’s car and everything was ready for me. Quick service thank you. Ewa Mlodzianowski More

by EWAM411
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Sep 11, 2022 -

Lexus of Arlington responded

Thank you for your very kind review, Ewa. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience here at Lexus of Arlington.

Helpful
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