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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 23, 2022

I like the professional services of the Lexus workers. The service is fast always able to accommodate needs. More

by YTREYSMAN13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 24, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 23, 2022

Lori was a ball of energy taking care of a few special but minor requests. More

by jerryszontagh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 24, 2022 -

Lexus of Arlington responded

Thank you, Jerry. We appreciate your business and our team looks forward to serving you again soon!

June 22, 2022

We love the dealership. Even with the pandemic they try to treat everyone professionally and manage expectations. Very clean and organized. Even with supply chain issues t More

by Neicey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 22, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 22, 2022

Arrived and was greeted nicely, Lori took great care, I was updating and received my my car was delivered which helped me out tremendously. Thank you for the loaner as well. Very pleasant More

by LJP0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 22, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 22, 2022

Excellent service and staff! Haresh is always very helpful and his knowledge always amazes me! More

by ANNADONIEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 23, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Haresh had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 22, 2022

Had an appointment scheduled for 5, didn’t get taken care of until 530. They praise and advertise how great their facility is upstairs with massagers, showers, gym, and activities…LITERALLY EVERYTHING WAS BR More

by googuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie
Jun 25, 2022 -

Lexus of Arlington responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 21, 2022

Perfect service, but little bit long waiting time. Happy Father's day. See u next time More

by IGMOSS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 22, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

June 21, 2022

Local, reliable and dependable. Appreciates repeat and consistent services over the life of vehicle ownership More

by Lewis.marszalek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Jun 22, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 21, 2022

Lori i s very knowledgeable and appreciated her help with my Lexus ES350 brake issue. More

by manoj_patel22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 22, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again!

June 20, 2022

Please text experience at this place . Even if you spent there 2 hours you will never feel that since this dealership has many things that will will keep you engaged throughout your visit More

by Sunny09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 20, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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