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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 20, 2022

Efficient, clean, kind, pleasant and knowledgeable staff, accommodating, take time to explain things, keep in contact throughout service. Love the loaner option! More

by TAMMYCHIPAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jun 21, 2022 -

Lexus of Arlington responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus of Arlington.

June 18, 2022

easy great service professional in and out quickly Comfortable settings to wait Easy and fast experience More

by sgottlieb23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

Thank you so much for your excellent review! We are so glad that Thomas had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus of Arlington. Please don't hesitate to reach out if you need anything else.

June 18, 2022

This was my first time getting service there and l was treated well . If I need service again I will consider using this dealer More

by dedwardsboc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

Thank you for the kind words for our service department! Please don't hesitate to let us know if we can be of further assistance.

June 17, 2022

I’ve always had a enjoyable experience here and good conversation with the service consultants. Especially Haresh. More

by aholmes412
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Haresh met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 17, 2022

Great service department and I will be going back for all my service needs on my Lexus More

by Danielmpark123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jun 18, 2022 -

Danielmpark123 responded

Great service department and I will be back for sure.

June 17, 2022

Always easy to schedule my service appts. Sevice team is knowledgeable and very accommodating. Keep track of all service history and helpful to recommend required services. More

by Lexus IS 250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

Thank you! Lori and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 16, 2022

Tom P provided exceptional service for me yesterday. He kept me up-to-date on all aspects of the service. More

by marksmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

It's great to hear that Thomas was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 16, 2022

Everyone is knowledgeable of what their job is. The facility is very clean and relaxing while you wait for the service of your car. More

by NANCIE302
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin Ajdukiewicz, Lori Devega
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

Nancie, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 16, 2022

Very knowledgeable service advisors and sales team! Always suggest what works better for a client!Service Advisor Lori did make sure that all maintenance was completed in timely manner according to my More

by Orest Zubrycky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Marcin Ajdukiewicz, Vladamir Tanev, Kamil Wojcik, Igor Zigic, Yegor Azarov, Lori Devega, Beverly Luna, Sarah Lavigna
Report | Print
Jun 20, 2022 -

Lexus of Arlington responded

Orest, Thank you so much for choosing Lexus of Arlington! Feel free to reach out to Lori or our team if we can be of any more assistance!

June 15, 2022

I’m very pleased with the service provided. Tony was very helpful and nice. Great job! More

by lism1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jun 15, 2022 -

Lexus of Arlington responded

It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Lexus of Arlington!

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