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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 10, 2022

Tony was a great advisor to work with! Kept me updated with my vehicle at all times More

by Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc, Julianna Uriostequi
Jun 10, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave this wonderful feedback for Tony!

June 10, 2022

It went very well. Ed was great. He listened to my questions and responded promptly. More

by MICHAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 10, 2022 -

Lexus of Arlington responded

Thank you, Michael. We are very happy to hear that Ed and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2022

Tony is great and we appreciate all his help. Thanks again for your time and dedication More

by Love my ride
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Jun 10, 2022 -

Lexus of Arlington responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tony met your expectations. Thank you again for choosing Lexus of Arlington, we look forward to having you as one of our valued customers for many more years to come!

June 10, 2022

Have been taking my cars here for years. Jose always goes the extra mile to get our work done in a timely manner and done correctly. I would highly recommend this dealership More

by rrreents
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josie Garcia
Jun 13, 2022 -

Lexus of Arlington responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus of Arlington.

June 09, 2022

Some confusion occurred regarding cost of service, but the service rep addressed this in a fair manner. The dealership provides a comfortable and clean waiting area with drinks and snacks provided. More

by LexusMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 09, 2022 -

Lexus of Arlington responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 09, 2022

Lori was very helpful in getting the NX parts ordered and repairs completed in 24 hours. More

by FGH_ARTISAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, your feedback and rating mean a lot to us. We're glad Lori was able to help, and we hope to see you again!

June 09, 2022

Your service attendant was honest , forth going and reliable. Mr. Naresh Trevedi was very explainable in his works done to our Lexus. Thx More

by INDRA_RAMDASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Jun 09, 2022 -

Lexus of Arlington responded

We appreciate your business and our team looks forward to serving you again soon!

June 09, 2022

Been coming here for the last 15 years and highly recommend this dealership. Been dealing with Hughes, unfortunately he's no longer with the company but Alex has been helpful. Servic -service dept More

by VERONICA.PUNZALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski, Haresh Trivedi, Tony Coyoc, Josie Garcia
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Veronica, and we look forward to working with you again.

June 09, 2022

I had a very pleasant visit. The check in process was fast and easy! I was very impressed with the person who checked me in and the facilities! Thanks 🙏🏾 More

by kothaaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Jun 09, 2022 -

Lexus of Arlington responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 08, 2022

Making an appointment for my 10,000 mile service was quick and easy. I brought my car in a little before my scheduled arrival. The service was done quickly and I was out of there in about 1 hour 15 mi More

by CATHYSILVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for your very kind review, Cathy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Ed and our team here at Lexus of Arlington.

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