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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews
Call Dealership (847) 794-4821
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1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

June 08, 2022

Haresh walked me through the maintenance that needed to be done and what the cost would be. The cost was exactly what he told me it would be. More

by szimmerman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thanks for sharing your thoughts about your experience with Lexus of Arlington. We appreciate your business and hope to see you again soon!

June 08, 2022

Lori provided great service. We discussed all of the tire options so that I could make the best choice for my needs. More

by marymoj2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Devega
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for choosing Lexus of Arlington, Mary, your feedback and rating mean a lot to us. We're glad Lori and our team were able to help, and we hope to see you again!

June 08, 2022

Haresh was so good. He kept us informed as they worked on the car. Dealership very professional More

by CLIALIOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for your review and kind words for Haresh. We appreciate your business and our team looks forward to serving you again soon!

June 08, 2022

i bought ls500 tire was not good after i ask to replace they refused it More

by OK6971
Price
Recommend Dealer
No
Employees Worked With
Jordan Zell, Igor Zigic
Report | Print
Jun 12, 2022 -

Lexus of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around for you.

June 08, 2022

Arlington Lexus is huge dealer and service center. Their show room and service facility has nice and clean rest area with lots of condiments. I had no appointment but the service representative help More

by JASONPARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your feedback with us, Jason. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 08, 2022

Beautiful facility calming relaxing excellent job as always love coffee latte thank you for your service More

by Sylwia Surmacz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thank you, Sylwia! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lexus of Arlington!

June 08, 2022

The service was great and was done in a timely manner I recommend Arlington Lexus More

by jdspartan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
Report | Print
Jun 09, 2022 -

Lexus of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 07, 2022

Great service and an unbelievable waiting lounge and upstairs. I forgot I was waiting for my car as I enjoyed all the activities and cinema upstairs. Thank you! More

by DAISYSAL55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coyoc
Report | Print
Jun 08, 2022 -

Lexus of Arlington responded

Daisy, Thank you for the kind words for our service department! Tony and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 07, 2022

Ed the service manager is outstanding. He always goes above and beyond to satisfy his customer. More

by ILMACHINE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edwin Thalhammer
Report | Print
Jun 08, 2022 -

Lexus of Arlington responded

Thank you for your business and this review. We're happy to hear Edwin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 06, 2022

It’s always a great experience! I am always satisfied with the service and honesty that I receive. Thank you Jose! More

by CARLA.HUERTA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi, Josie Garcia
Report | Print
Jun 07, 2022 -

Lexus of Arlington responded

Carla, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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