Lexus of Atlantic City

I have used LEXUS of AC almost exclusively for my car for the past two years. I’ve had maintenance, body, electrical, and mechanical work done there. Most times I’ve been there I’ve felt comfortable and reas the past two years. I’ve had maintenance, body, electrical, and mechanical work done there. Most times I’ve been there I’ve felt comfortable and reassured about the repairs taking place. The last time I took my car there I had issues with the service adviser explaining my repair options and giving me conflicting amounts with pricing. I was frustrated and disappointed but then I received a call from the service manager, Jim Michener. He was patient, understanding, and most of all made me want to come back. After a bad experience he was able to make me feel like a valued and important customer. More

Changed my whole attitude about car buying!! November 26, 2019 I am not one to generally write reviews; in fact, now that I think about it I believe that this the first review that I have ever November 26, 2019 I am not one to generally write reviews; in fact, now that I think about it I believe that this the first review that I have ever written. However, my experience at the Lexus of Atlantic City dealership was so positive that I am moved to share. Kristina was my sales person and from the moment we started the process I felt immediately at ease. I -like many others- do not enjoy car buying. You would think it would be a joyous time, an exciting time, but the “hard sell” approach that most salespeople take makes it the exact opposite. This was not the case with Kristina. She was patient with me and all the questions that I had, and I had many. I never felt rushed or pushed. She assessed my needs and put me into the perfect car for me and my budget. She did an amazing job, as did the whole staff. I love my IS 350. I highly recommend Lexus of Atlantic City and working with Kristina. xxxxxxto her as well as whoever does the hiring there they certainly know what they are doing. Tom G More

Very efficient. The work is done within the quoted time. Also friendly and dependable. Loaner car is always available. I have never had a problem with this organization. They do a very good job! Also friendly and dependable. Loaner car is always available. I have never had a problem with this organization. They do a very good job! More

Bought a new car at this dealership and quite satisfied with over all performance of the people I interacted with . My first experience working with this dealer and it worked out all well. with over all performance of the people I interacted with . My first experience working with this dealer and it worked out all well. More

Fantastic experience buying a car here. No pressure and very little time in and out. I got more for my trade than I thought I would. very little time in and out. I got more for my trade than I thought I would. More

Ten years of Service This is my second car in ten years with Lexus of Atlantic City servicing. I can always depend on them to take care of problems, advise me of upcoming This is my second car in ten years with Lexus of Atlantic City servicing. I can always depend on them to take care of problems, advise me of upcoming issues, and be fair. More

Happiest car purchase we’ve ever made! We new what we wanted and had contacted 3 Lexus dealerships. Atlantic City Lexus was by far the most responsive, Kristina “listened” to what we wanted We new what we wanted and had contacted 3 Lexus dealerships. Atlantic City Lexus was by far the most responsive, Kristina “listened” to what we wanted and immediately prepared a very organized e-mail with easy to use links depicting your inventory. After a couple of days we made a decision on what car to make an offer on. Unfortunately, it just sold. Very disappointing, so we told Kristina to keep us in mind, especially if one come in with 20 inch wheels. I feel like I’m rambling right now, but that’s because we are so happy. Long story short, Kristina went out into your lot, found us a car, negotiated, a price over the phone, and shot down the parkway (60 miles) check in hand. Then Kristina and Joe got us in and out with no stress. We will absolutely tell all our family and friends to go to AC Lexus, especially Kristina. More

Maintenance service Always accommodating and easy to get loaner great job thanks this was my second service and it was complimentary which is a great savings keep up th Always accommodating and easy to get loaner great job thanks this was my second service and it was complimentary which is a great savings keep up the good work More

Bought 3 Lexus vehicles from them. Wife bought a ES350 while I drove a Honda Pilot. After driving Her ES350 I dumped the Pilot and bought a RX350 WE COULDN"T BE MORE PLEASED. Than Wife bought a ES350 while I drove a Honda Pilot. After driving Her ES350 I dumped the Pilot and bought a RX350 WE COULDN"T BE MORE PLEASED. Thanks to Chuck, Joe, David, Kyle More

Amazing Carol Vanacore is the salesperson that assisted me at my recent visit to Lexus of Atlantic City. Her personality was bubbly from beginning to end. The Carol Vanacore is the salesperson that assisted me at my recent visit to Lexus of Atlantic City. Her personality was bubbly from beginning to end. There was not one question or inquiry that I posed that Carol failed to answer or investigate for me. Carol took me for a test drive in the 2020 NX 300h, the vehicle that I had been researching, and most interested in learning about. Before the test drive Carol took the time to explain the features necessary for me to have a safe and pleasant driving experience. All of my questions and my curiosity about the vehicle were answered. I was very happy and pleased with Carol's thorough and helpful way that made my experience pleasant. I purchased my prior Lexus RX 350 at Atlantic City Lexus, and I must admit that Carol Vanacore made this experience even better than the last! Due to Carol's help and professionalism, I purchased the new Lexus 2020 NX 300h. Thank you Carol for the wonderful expert experience that you provided! Dr. Herbert C. Frederick More