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Lexus of Austin

Austin, TX

4.8
512 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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512 Reviews of Lexus of Austin

February 12, 2022

I love this dealership. Best service writer I’ve ever had. Jamie K. He deserves a raise!!! I miss the old boutique and the extended coffee bar. Hope you bring ‘em back! More

by deborahtreadway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie K
Feb 13, 2022 -

Lexus of Austin responded

Deborah, we are so pleased to learn that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We appreciate and value your business. We thank you for being a loyal customer.

February 11, 2022

This is the 2nd vehicle we have bought from this dealership. They were easy to work with and the service you receive is by far the best around! Our salesman Billy was a great guy and not pushy at More

by Janis F.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Watson sales & Christy (finance)
Feb 11, 2022 -

Lexus of Austin responded

Congratulations on your second vehicle with us, Janis. We are happy to know that our team provided you with an easy and knowledgeable experience. Lexus of Austin welcomes you back.

February 11, 2022

Last service Toyota Waco. No comparison. Lexus superior! Long drive. Worth it to have Kyle Dern. More

by Meme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern. Super nice
Feb 11, 2022 -

Lexus of Austin responded

Meme, thank you for providing us with your review! At Lexus of Austin, our Service Department strives to provide superior and efficient service to assist with any of your auto needs.

February 11, 2022

It is always a pleasure to work with Michael Capps. He is always on top of everything for my vehicles! More

by Annette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Feb 12, 2022 -

Lexus of Austin responded

Annette, we appreciate your kind words for our team here at Lexus of Austin. We strive to provide our customers with the best service possible. We value your business.

February 10, 2022

Matt Was awesome! He always made sure that my car was well taken care of. He communicated well with details! Excellent service! More

by Avonne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LeBlanc
Feb 10, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review, Avonne! It was a pleasure to work with you, and we look forward to working with you again at Lexus of Austin.

February 09, 2022

Excellent sales representative Harrell was really helpful. However the tech going over vehicle features could be more helpful in explaining the feature and comforts. More

by Lizamap671
Recommend Dealer
Yes
Employees Worked With
Matt Rutkowski
Feb 09, 2022 -

Lexus of Austin responded

Hi, thank you for taking the time to leave a review for us at Lexus of Austin. We're happy we could meet your expectations! We are stoked you had a great experience! If you have any further questions, please give us a call. We're always happy to help!

February 08, 2022

I have received the most professional and courteous service from the people in the Service Department every time I have come in for maintenance. More

by Pfgbraddock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Leblanc
Feb 09, 2022 -

Lexus of Austin responded

We are so pleased to learn that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We appreciate and value your business.

February 08, 2022

Lexus of Austin is always very responsive and prompt when I’ve been in for service. Everyone is polite and great to deal with. They loaner program is also top notch, allowing me to continue on with work/erra More

by KAEO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russell Berry
Feb 08, 2022 -

KAEO responded

Thank you Russell, and your service staff, everyone was very helpful!

Feb 09, 2022 -

Lexus of Austin responded

Kaeo, we are so pleased to read that our Service Team took great care of you here at Lexus of Austin. We strive to provide our customers with the best service possible. We value your business.

February 05, 2022

I purchased my vehicle in 2019. The service department is great. I always get my vehicle in for service check ups easily and it is usually out the same day. I would highly recommend this dealer. More

by austinexechomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Feb 05, 2022 -

Lexus of Austin responded

Your positive feedback and recommendation are greatly appreciated! At Lexus of Austin, our Service Department always strives to provide professional and efficient service to assist with any of your Lexus maintenance needs.

February 04, 2022

Car was as described and ready for test drive. Trade in was relatively on point only knock was financing took quite a while to clear. Happy so far More

by CTX CowGal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Dubose
Feb 04, 2022 -

Lexus of Austin responded

Hello, It is nice that our team could meet your expectations and we hope that you are enjoying your purchase. Thank you for choosing Lexus of Austin and we look forward to seeing you again.

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