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Lexus of Austin

Austin, TX

4.8
511 Reviews
Call Dealership (512) 343-3400
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9910 Stonelake Blvd

Austin, TX

78759

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511 Reviews of Lexus of Austin

January 26, 2022

Very friendly and helpful. Broke down everything exactly to my understanding and even went extra mile to type out the information for my records. More

by cormj1209
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie K.
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Thanks for your great review, and for giving our dealership such a high star rating! We always strive to provide top quality service to every guest, and are pleased to learn that you enjoyed your experience here at Lexus of Austin! We hope you continue to choose us for all your automotive needs! Take care!

Helpful
January 26, 2022

Great management . Recommend to use this dealership for all seasons . See you next time for sure . More

by Sohelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Sohelt, Lexus of Austin wants to thank you for the five star rating!

Helpful
January 26, 2022

Excellent service and very professional staff. I know I can count on Jimmy to make sure my car is taken good care of! More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy in service.
Report | Print
Feb 01, 2022 -

Lexus of Austin responded

Thank you for the great review and 5-star rating, Terry. We are pleased to know our Service Team ensured you had a good experience for your vehicle. We look forward to your next visit here at Lexus of Austin.

Helpful
January 25, 2022

Everything was great. Jamie was very nice and what a wonderful jesters whe he had our vehicle cleaned for us. More

by sabels1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Kandziora
Report | Print
Jan 25, 2022 -

Lexus of Austin responded

Hello, thank you for taking the time to review our team here at Lexus of Austin.

Helpful
January 25, 2022

They really care for you here- making it easy to get your car serviced. So pleasant. More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jan 25, 2022 -

Lexus of Austin responded

Kevin, Lexus of Austin wants to thank you for the five star rating.

Helpful
January 24, 2022

The staff is very courteous and helpful. Adam does a very good job and we are thankful. More

by adbecca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
Jan 24, 2022 -

Lexus of Austin responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

Helpful
January 23, 2022

Our Advisor was not helpful and If I did not know. I really think we were wasting him time. More

by Rudyland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Advisor # 1449, Mike Stills
Report | Print
Jan 23, 2022 -

Lexus of Austin responded

Hello, At Lexus of Austin, your feedback is important to us and I would appreciate the opportunity to speak with you about your customer service experience. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Jim Crawley General Manager Lexus of Austin jcrawley@penskeautomotive.com

Helpful
January 22, 2022

Staffs was nice and the service was quick.Car was Staffs was nice and the service was quick. Car was cleaned after the service was completed. More

by Danny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George M.
Report | Print
Jan 22, 2022 -

Lexus of Austin responded

Danny, we are happy to know our Service Team took great care of you and had your service done in a very timely manner. We appreciate you and thank you for doing business with Lexus of Austin.

Helpful
January 22, 2022

I could not be happier with my buying experience at Lexus. Your agent Marco was very helpful. Thank you! More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
Report | Print
Jan 23, 2022 -

Lexus of Austin responded

Hi Jon, We are thrilled that you could not be happier with your experience. Enjoy your purchase and thank you for choosing Lexus of Austin. Know that we are always here should you need us.

Helpful
January 22, 2022

All work done on time as requested. An error message was diagnosed, fixed and everything back to normal. See you in a year, thx, pjn. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern, Randy Hoff
Report | Print
Jan 22, 2022 -

Lexus of Austin responded

Paul, thank you for your positive feedback! At Lexus of Austin, our Service Department always aims to provide thorough and efficient service when you come in for maintenance needs.

Helpful
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