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Lexus of Austin

Austin, TX

4.8
512 Reviews

9910 Stonelake Blvd

Austin, TX

78759

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512 Reviews of Lexus of Austin

January 22, 2022

All work done on time as requested. An error message was diagnosed, fixed and everything back to normal. See you in a year, thx, pjn. More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern, Randy Hoff
Jan 22, 2022 -

Lexus of Austin responded

Paul, thank you for your positive feedback! At Lexus of Austin, our Service Department always aims to provide thorough and efficient service when you come in for maintenance needs.

January 21, 2022

The dealership was efficient from the beginning to the end. I was very impressed by the efficiency of the staff. I was notified on what was going on on my phone and then when they everything was finished More

by Paulamyra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stills
Jan 21, 2022 -

Lexus of Austin responded

Hello! We are very delighted that your service experience went well and our Service Team provided you with excellent customer service. We appreciate you and thank you for doing business with Lexus of Austin.

January 21, 2022

The service and personal attention was second to none! Fantastic! Matt was simply terrific and the experience was amazing! Thanks More

by mwminick2207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt LaBlanc
Jan 21, 2022 -

Lexus of Austin responded

Thanks for taking the time to share your great service review with us! It was our pleasure to work with you, and we look forward to working with you in the future.

January 21, 2022

They were ready for me at my appointment time and had a loaner car ready. They provided all the services I requested and I’ve always trusted their recommendations and the services they perform. More

by Tom Manley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
Jan 22, 2022 -

Lexus of Austin responded

Hello Tom, thank you for trusting our Service Team here at Lexus of Austin to care for your vehicle.

January 21, 2022

My experience was great , got my oil change and car wash , the wait time wasn’t too long and Lexus lounge is so comfortable . Thank you! Will be back again. More

by Sofiia Kostenko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern , is an awesome man , helped a lot.
Jan 22, 2022 -

Lexus of Austin responded

Sofiia, we are pleased to learn that our Service Team took great care of you in a timely manner here at Lexus of Austin. We value your business.

January 21, 2022

One of the most professional group of employees, efficient work flow systems, and environments I’ve ever experienced. I’ve purchased my last four or five cars (Lexus s) from Lexus of Austin for the More

by jwsbus123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryanne (?) now Lakeway - 5 Stars, Eddy Cooke, Mike Stills
Jan 22, 2022 -

Lexus of Austin responded

We are pleased to read that our team took wonderful care of you here at Lexus of Austin. We strive to provide excellent services for our customers. We value your business.

January 21, 2022

They make it so easy! Fast service! Michael Capps, my service advisor, is amazing! I appreciate his attention to detail and my options. I couldn’t be happier More

by Michael M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Capps
Jan 22, 2022 -

Lexus of Austin responded

Michael, thank you for sharing your great review for our Service Team here at Lexus of Austin. We value your business.

January 20, 2022

This rating is for NX300, with service coordinator Hannah work done on Jan 11. Fee and Lexus group has done a good job. More

by Yimadabattuni Rao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah
Jan 20, 2022 -

Lexus of Austin responded

Thank you so much for your kind words! We sure appreciate your business and hope to work with you again! Have a wonderful day and stay safe!

January 20, 2022

Jamie in service is very thorough and attentive. To me, he is Lexus of Austin More

by L. G. Brandon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 21, 2022 -

Lexus of Austin responded

Thank you for your kind words! We're happy we could help. We want all our customers to feel this way when leaving Lexus of Austin! We hope to be of service to you again!

January 19, 2022

Kyle was very good! Always doing a good job in coordinating my services . He’s very attentive on what my need. Everything was on time as expected! I had my tinting done & it was great! I love More

by Ltimillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Dern
Jan 19, 2022 -

Lexus of Austin responded

Thank you for the great review and 5-star rating. We are pleased to know our Service Team ensured you had a good servicing experience for your vehicle. We look forward to your next visit here at Lexus of Austin.

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