Lexus of Austin
Austin, TX
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535 Reviews of Lexus of Austin
It doesn't get much better than this. We bought our first Lexus from this dealership back in 2005, and it was a great experience. So when we found ourselves in the market for another car t We bought our first Lexus from this dealership back in 2005, and it was a great experience. So when we found ourselves in the market for another car this year, we were naturally drawn back here. (The 2005 is a great car and is still going strong.) The dealership has just gotten better over the last 9 years. No other dealership we visited during our car shopping can compare. Daryl is probably the most knowledgable salesman ever. There is nothing he doesn't know about these cars. His assistant, Jordan, was also a pleasure to deal with. Matt in Finance, and Geri, the Technology Specialist made the delivery a breeze. Lexus is certainly not the least expensive line of automobiles on the market, but their quality and workmanship are hard to beat. And at this dealership, you're always treated like royalty. More
Rating of purchase The above selected persons that helped us purchase our car were very helpful and made it a great experience. Would recommend this dealership to my f The above selected persons that helped us purchase our car were very helpful and made it a great experience. Would recommend this dealership to my friends. More
New car Both Nicco and Elise did a great job to explain everything. The facilities are great and the service is, too. I will stay with them also for my next n Both Nicco and Elise did a great job to explain everything. The facilities are great and the service is, too. I will stay with them also for my next new cars. More
Daryl and Jordan -- 2014 IS 250 F Sport Daryl and Jordan did an extraordinary job showing me the Lexus models based upon my interests, and eventually sold me on an 2014 IS 250 F Sport. I de Daryl and Jordan did an extraordinary job showing me the Lexus models based upon my interests, and eventually sold me on an 2014 IS 250 F Sport. I definitely recommend working with them if you are a car buyer. More
Great business experience Dean was great to do business with. I was able to get all the paper work done in one day without any hassle, and I drove back home in the car I wanted Dean was great to do business with. I was able to get all the paper work done in one day without any hassle, and I drove back home in the car I wanted. The way he explained everything made the process really transparent. More
Great Customer Experience at Lexus of Austin Had a great customer experience purchasing a pre-owned Lexus RX 350 at Lexus of Austin. Our sales consultant, Dean Royal has an in-depth knowledge of Had a great customer experience purchasing a pre-owned Lexus RX 350 at Lexus of Austin. Our sales consultant, Dean Royal has an in-depth knowledge of the vehicle and was extraordinarily helpful with pricing, closing and prep work. Follow-up was beyond our expectations and the service staff could not be more pleasant. The RX is like new. We're very fortunate to have found this vehicle after our daughter's Honda was totaled in a rear-end collision. Dean is very responsive and a pleasure to work with. We're glad to be Lexus owners once again. More
Thank You It was a pleasure working with Dean Royal. He took the time to understand what I was looking for in respects to a car, as well as providing me some o It was a pleasure working with Dean Royal. He took the time to understand what I was looking for in respects to a car, as well as providing me some options to consider. After a short period of time and no pressure negotiation, I am pleased to have purchased my vehicle from Dean and Lexus of Austin. Thank you again for the experience and I would recommend seeing Dean if you are in the market for a Lexus. Cheers, -P Paul Mudlaff More
We were so impressed with Daryl and Jordan on our visit, we decided that Lexus of Austin was where we wanted to purchase our new car. We also considered a new BMW but felt so comfortable with Daryl, from t we decided that Lexus of Austin was where we wanted to purchase our new car. We also considered a new BMW but felt so comfortable with Daryl, from the time we entered the dealership, we wanted to give him our business. I will recommend Lexus of Austin and Daryl Do Carmo to any friends interested in a Lexus. More
first new car purchase - could not have been better! My wife and I arrived at the Lexus dealership at 11am Saturday morning. We were met at the door by Eric Jordon, a very professional, very well inform My wife and I arrived at the Lexus dealership at 11am Saturday morning. We were met at the door by Eric Jordon, a very professional, very well informed salesman. Eric was honest, candid, and comfortable sharing his personal opinion, both pro's and con's regarding the vehicles we were considering. He set a very positive, very high expectation for our experience at the dealership, then lived up to it. Once we found the vehicle we wanted to purchase, Eric was patient and attentive as we walked through all of the options, pricing scenarios and financing plans. The vehicle we were interested in was at an off-site facility. Eric drove us over to the facility to look over the vehicle in person. After we agreed that it was the vehicle we wanted, he expedited the new vehicle preparatory work so we could drive it home the same day. Steve Kilpatrick managed the finance / closing very professionally. While awaiting delivery, the dealership even offered to buy our lunch! When the new lexus was prep'ed and delivered, Ashlee Olsem spend over an hour helping us understand the vehicles information / entertainment system and going through the initial setup / configuration. The Lexus of Austin team worked very hard and very professionally to make our first new car buying experience a pleasant memory. We certainly will recommend Eric and the Lexus of Austin team to family and friends. More
Good Deal. We had a very good experience, as expected. Though we really had no intention of purchasing a car at this visit, we decided to do so after Randy laid We had a very good experience, as expected. Though we really had no intention of purchasing a car at this visit, we decided to do so after Randy laid down a deal we felt was quite compelling, even after offering some used options, we decided to take his offer. Everyone was very professional and friendly and we enjoyed the experience. More


