Lexus of Austin

The senior management of this dealership are to be complimented for such quality employee as Randy Hoff. Outstanding experience!! Thanks for making the purchase so positive. complimented for such quality employee as Randy Hoff. Outstanding experience!! Thanks for making the purchase so positive. More

Had a great experience with Randy and the rest of the staff of Lexus of Austin -they were super friendly. Would definitely recommend them to friends and family and friends. I'm looking forward to being staff of Lexus of Austin -they were super friendly. Would definitely recommend them to friends and family and friends. I'm looking forward to being part of the Lexus of Austin "family." More

All of the afore mentioned employees are excellent. Mr. Hoff is absolutely and "hands on" person. He is exceptional in knowledge, and is so efficient. He made sure the vehicle was ready for us when we le Hoff is absolutely and "hands on" person. He is exceptional in knowledge, and is so efficient. He made sure the vehicle was ready for us when we left. He listens attentively to questions and responds in a clear manner. Lexus of Austin is fortunate to have him on staff and we are fortunate to have had him as our sales rep. Mr. Hoff indeed "knows the product" he represents! Mr. Kilpatrick is also a knowledgeable, personable, and thorough person relative to the contractual /financial services. Ms. Martin. exhibits knowledge and skill in demonstrating the various aspects of the technology...GPS, radio, mouse, Menus, Radio, Garage door opener, telephone etc. All of these folks are exceptional in customer relations! Lexus is fortunate to have them on staff and we are fortunate to have the benefit of their service. Thanks to all of you! As we have previously purchased 5 vehicles and now we are in a leasing contract for a 2014, we can personally attest to the quality of Lexus, the service and the exceptional customer services provided. Bill and Joyce Goza More

I have been a Lexus owner for years. My experience with them over the years has ALWAYS been great! I recently purchased a new Lexus and the new car buying experience was just as great as it was years ago them over the years has ALWAYS been great! I recently purchased a new Lexus and the new car buying experience was just as great as it was years ago when I bought my first Lexus. So, I rated everything GREAT except for pricing which I rated GOOD because I wish I had received more on my trade-in. But, other than that ... LOVE this dealership and especially the people. That is why I bought another Lexus. More

Everyone at Lexus of Austin was a professional in the fullest sense of the word. Each and every request for information or explanation was handled completely and without hesitation. We felt that everyo fullest sense of the word. Each and every request for information or explanation was handled completely and without hesitation. We felt that everyone involved in the sale of our new vehicle was there to make the experience as pleasant and efficient as possible. Professional from start to finish all across the board! More

When it was time for a new car to lease, there was no question in my mind that I would head back to Lexus. Randy Hoff is my go to guy. My family and I have been customers at Lexus of Austin for almost t question in my mind that I would head back to Lexus. Randy Hoff is my go to guy. My family and I have been customers at Lexus of Austin for almost twenty years. The sales people and service people are the best. From the people who help you park and get ready to start a service appointment, who hand deliver you to your service representative (mine is Alan. He's great and patient and kind. Makes you feel like you know what you are talking about.) I feel special each time I am there. Now, I'm in my beautiful new LX570. WooHoo! I love it already. Last car I enjoyed was an LS460 Sport. Very sleek and fun to drive. How fortunate am I? This time I met Julez, Randy's assistant, Matt Rutkowski, and Mary Martin. The all were highly trained and eager to make my experience a smooth exciting one. All in all I left with my new vehicle and felt comfortably the captain of my ship. I also know that any of the above mentioned people are a phone call away. Pretty nice feeling! More

I was in the market to purchase a new car and had not done so since 2004. I was fearing the car buying experience as most everyone does. As soon as I walked on the lot, I was able to look at options on m done so since 2004. I was fearing the car buying experience as most everyone does. As soon as I walked on the lot, I was able to look at options on my own time and at my own rate. I became very comfortable and was able to take my time in order to find what I wanted. Brian greeted me and was immediately able to assist me. 4 hours later, I was driving home a 2012 Lexus CT200h (I have been dreaming of one for the last 3 years). I was able to trade in my 2004 Honda Civic and received a fair market value trade in addition to a fair price for "used" 2012 Lexus CT200h. The car is in such great shape that the term "used" doesn't fit well. Excellent Price, Service, Warranties, and Confidence that I made a great purchase is what I received in addition to a new car! If you want to look around, I suggest a visit here. The location itself is like being in a hotel lobby with wonderful amenities. More

Randy Hoff and the Lexus dealership and fantastic. This is my 6th car I have bought from him and I will keep going back! Randy is very attentive but knows the fine balance of not pressuring too much and j is my 6th car I have bought from him and I will keep going back! Randy is very attentive but knows the fine balance of not pressuring too much and just laying out the options. He can make decisions and stands up for you. More

Mr. Hoff is an extremely knowledgable and professional salesman who not only was attentive to my personal preferences in purchasing my Lexus, but also continues to be avaialable to me each and every time salesman who not only was attentive to my personal preferences in purchasing my Lexus, but also continues to be avaialable to me each and every time I have questions or need any assistance whatsoever. He is friendly, courteous, and professional, and always demonstrates a huge amount of knowledge about the vehicle and its myriad features. More

I first looked at a pre-owned vehicle but they made such a good deal on a new ES 350 that I couldn't justify not buying new. Their price offer and trade value were generous and the transaction was done in a good deal on a new ES 350 that I couldn't justify not buying new. Their price offer and trade value were generous and the transaction was done in a short period of time. The facilities are very nice including customer waiting room and refreshments bar. All and all a very good experience; they seemed like they really wanted to be helpful. More