
Lexus of Birmingham
Irondale, AL
Filter Reviews by Keyword
By Type
Showing 235 reviews
I was very pleased with the customer service at my Lexus Dealership! I was offered a fair price for my trade in and I love my Lexus Hybrid! Excellent customer service and care! Definitely recommend! Dealership! I was offered a fair price for my trade in and I love my Lexus Hybrid! Excellent customer service and care! Definitely recommend! More
Our Salesperson, Joseph Straub, was very knowledgeable and pleasant to deal with. Highly recommend this dealership. Excellent service from sales through financing. and pleasant to deal with. Highly recommend this dealership. Excellent service from sales through financing. More
I have had exceptional service with my Lexus for 2 years, Sharon has been my service provider. My husband started looking at a newer model when he met Justin. Justin was super helpful & very knowledgeable. W Sharon has been my service provider. My husband started looking at a newer model when he met Justin. Justin was super helpful & very knowledgeable. While we went in for a service on our pre existing lexus we came away with a new lexus within 5 hours. We are Lexus vehicle lovers! More
Our sales associate, Sidney Mashburn, was excellent. He was very knowledgeable, a great listener and did not pressure us in any way. When we returned 2 days later to pay for the car, there was a shor He was very knowledgeable, a great listener and did not pressure us in any way. When we returned 2 days later to pay for the car, there was a shortage of employees and we waited 2 1/2 hours to pay. This was not Sidney's fault. Perhaps the dealership should have alerted us to the problem and should have given us a choice of waiting a day to arrive. I highly recommend Sidney. More