Lexus of Bridgewater

What a buying experience!! I was deciding to either buy a Mercedes or a Lexus. I went to Mercedes, they showed me a few options, but I don't feel they want my business. Then I c I was deciding to either buy a Mercedes or a Lexus. I went to Mercedes, they showed me a few options, but I don't feel they want my business. Then I came to Lexus, Eddie Ruggirello greeted me this heart-warm welcome, showed me the new 2016 models and explained to me in detail the difference between the 2015 and the 2016 models. I was not too thrilled with the color of the demo cars in the showroom, Eddie offered to take me to the warehouse so I can check out all the colors my heart desire. We went picked out a color and off we went on a test drive. I immediately fell in love with the ES350. We went back to the office and Eddie explained to me all the perks that came with buying a Lexus. He made my purchase a super pleasant and painless one. I scheduled to pick up my car at 5pm on Friday afternoon, but due to my meeting delays earlier that day, I didn't get to the showroom until 5:45pm, the office closes at 6:00pm. Eddie assured me not to worry and took me through the paperwork step by step and walked me through the car features, by the time we are done, it was 7:00pm. Eddie did not try to rush us out the door, so he can get off work at 6:00pm, rather, Eddie took his time to make sure I understand every steps and make sure I am comfortable with the process before he handed me the keys to my new vehicle. Now this is what I called "dedication". More

Great Experience buying Lexus RX350 at Lexus of Bridge water My husband and I had such a great experience at Lexus of Bridgewater! Our sales person Eddie R. Was wonderful! He's very knowledgeable about our RX 3 My husband and I had such a great experience at Lexus of Bridgewater! Our sales person Eddie R. Was wonderful! He's very knowledgeable about our RX 350and was so quick to respond to my inquiries about the vehicle we were interested in. He was extremely helpful from beginning to end and made the entire process pleasant and hassle free. It was very clear that he truly cares about customer . He made us feel very comfortable and was so patient and easy to work. He even took the time to thoroughly go over our car features. Eddie R. is great asset to Lexus of Bridge water.Also, Joelle,Dunn In finance was awesome! All our paperwork was prepared and processed on the same day efficiently. Joelle went over all warrantees very patiently . Christa Cottrell who is Eddie R. Manager is extremely helpful. All the Lexus of bridge water staff I dealt with are great asset to Lexus of Bridge water. We are so happy we chose Lexus of Bridgewater to do business with!. More

A total pleasure Eddie R. truly made the purchase of our new RX350 a total pleasure. From initial contact to our driving home in a new Lexus Eddie R. provided a buying Eddie R. truly made the purchase of our new RX350 a total pleasure. From initial contact to our driving home in a new Lexus Eddie R. provided a buying experience that was efficient and fun. Yes. Buying a car CAN be fun. Need proof? See Eddie R. and while you are at it ask to be introduced to Christa and Scott... a great team and hands down the best buying experience I have ever encountered. Thank you all SO MUCH!!! It is also important to note that the Lexus of Bridgewater service department is excellent as well but when looking to purchase? Ask for Eddie R. You will be very, very pleased you did. More

Awesome! Wayne is SO wonderful! My fiancé bought a car from him two weeks ago and raved about Wayne. After hearing how great Perry said Wayne was, I doubted th Wayne is SO wonderful! My fiancé bought a car from him two weeks ago and raved about Wayne. After hearing how great Perry said Wayne was, I doubted that a salesman could be that great. Then, on Saturday, my fiancé told me that he wanted to buy me a new Lexus, but he only wanted Wayne to sell me a new car. I was not too happy about that since I already started a relationship with a nice gentleman at Ray Catena, by my house in Howell, last Thursday. Perry was buying the car, so I knew that I needed to be open to working with this Wayne guy. Wow! I was totally blown away by him the whole time he worked with us! My fiancé actually down played how amazing he is!!! I am still blown away by how patient, knowledgeable, kind, respectful, and wonderful Wayne truly is!!! You have a TOP NOTCH employee that is like no other! When my fiancé is ready to purchase two new cars in the future, Wayne will be hearing from us!!! BTW, I love my brand new Lexus!!! More

Words cannot explain but I'll try I must say.., this wasn't my first time around w/this dealership and they never cease to amaze me. Eddie R was my salesman and he was pleasure to deal I must say.., this wasn't my first time around w/this dealership and they never cease to amaze me. Eddie R was my salesman and he was pleasure to deal with. Eddie R made this experience for me one for the ages. His level of courtesy, kindness, and overall professionalism far exceeded my expectations as a returning customer. There was never a moment when I didn't feel absolutely comfortable about how everything was handled. The process was smooth and transparent while I eagerly awaited to pull off in the car of my dreams. I sat patiently sipping on a refreshing beverage offered by Mr. Eddie R as I hung on to his every word. I was captivated by his knowledge and expertise. Eddie R was diligent in seeing that I did not go away dissatisfied. When I initially arrived at the dealership, I was immediately overwhelmed w/joy because I knew I was in good hands. By the way, I almost forgot to mention that Eddie R came in on his day off to offer me his services! He accommodated me from the word "go" and didn't miss a beat. Eddie R dotted all of the I's and crossed all of the T's while treating me as if i was all that mattered at that moment. He even came outside and sat with me to explain all of the subtle nuances and features of the vehicle. The car.., well, what can I say? It was gorgeously shining and they had that bad boy looking like crispy new money!!! I work hard for every penny I earn and this automobile I purchased from this dealership is proof that it's paying off. Thanks to Eddie R in sales and Scotty G over in finance, my whip game is "platinum plus"! Take my word for it, I've conveyed this correspondance (ever so eloquently) commending Mr. Eddie R on his professionalism as a salesman but he's much more than that. Eddie R is a dream salesman and Scotty G is a finance wizard which makes these guys amazing! If you're looking for a great overall experience purchasing your next Lexus, do yourself a favor and go see the folks over at Lexus of Bridgewater on route 22. The staff over at Lexus of Bridgewater is by far the best I've ever dealt with and I consider them "family". More

Superb experience This dealership, and its employees, are superb. They are professional, knowledgeable and hold customer service at a premium. Their service department This dealership, and its employees, are superb. They are professional, knowledgeable and hold customer service at a premium. Their service department is equally skilled and courteous, making it a pleasure to service my car. This is my second Lexus purchase from this dealership, for one of many reasons. More

A great buying experience Eddie R. made the buying experience painless. He was able to accommodate my busy schedule and we conducted all of our business over email until the l Eddie R. made the buying experience painless. He was able to accommodate my busy schedule and we conducted all of our business over email until the last day when I came in to purchase the vehicle. Eddie was knowledgeable when showing me how to work the technology in the vehicle. Joelle was extremely helpful with the paperwork and extended warranty questions. More

Experience buying our new Lexus RX350 through Wayne Degroff Wayne Degroff was a pleasure to deal with....he was extremely knowledgeable and walked us through the entire sales process without feeling rushed. Sin Wayne Degroff was a pleasure to deal with....he was extremely knowledgeable and walked us through the entire sales process without feeling rushed. Since we arrived at the dealership later than expected by the time we were all done it was already after hours. Wayne still took the time to walk us through all of the tech features of our new SUV and never made us feel like it was an inconvenience for him. Joelle Dunn from the finance team was also great to deal with. I would strongly recommend this dealership! More

Scott Giarraffa and Glenn Treich awesome experience All I can say is I went in expecting the worse and came out with the best ! My experience was awesome ! I had no plans on driving out with a 2015 Lex All I can say is I went in expecting the worse and came out with the best ! My experience was awesome ! I had no plans on driving out with a 2015 Lexus GS350. There was no bull crap straight to the point no pressure just an awesome experience. Told me everything about that car , it was just a great experience . I am very happy I choose Lexus of Bridgewater. My Sales guy Glenn Treich was very easy to work with , no pressure and he handled everything for me I would highly recommend him. My Finance guy Scott, well like I said I did come in to buy a 2015 GS350, but he did some magic in that computer of his and worked it out !!! Thank you both, and my next lease will be at Lexus of Bridgewater again !!! Best regards, Cornelius More

Luxury treatment and support all the way! We had already decided on a L/Certified RX 350 when it came time to replace a vehicle. When an accident made that necessary we visited Lexus of Bridge We had already decided on a L/Certified RX 350 when it came time to replace a vehicle. When an accident made that necessary we visited Lexus of Bridgewater to double check our decision and 'look around'. After meeting with Wayne DeGroff, he provided such excellent and thorough service, there was no reason to look further or shop around. Wayne met all our expectations and then some. When we picked up the car he was patient and methodical taking us through all the features and made sure we knew how to use them. He has followed up several time to ensure we are happy. Which we are! Thanks Wayne More