Lexus of Bridgewater

I brought my car in for a basic oil change and car wash. It was there that Keith the mechanic informed Shana, the consultant, that my car battery failed the load test. Shana just made me feel at ease when It was there that Keith the mechanic informed Shana, the consultant, that my car battery failed the load test. Shana just made me feel at ease when she explained my basic options, but in no way forced me on the spot to get a new battery. She acted in a very professional manner and it is because of Lexus of Bridgewater I am not rolling the dice wondering when the battery would just shut down in the middle of no where. Thank you for keeping a close eye on the car and I commend the dealership for their overall professionalism and dedication. This means a lot to a customer. More

Joe was a pleasure to do business with. This is our second car that we've purchased from Joe, and we've found him to be extremely friendly. He's very knowledgeable, helpful, and experienced as well as second car that we've purchased from Joe, and we've found him to be extremely friendly. He's very knowledgeable, helpful, and experienced as well as someone who would go out of his way to help with whatever your need. A++++++++++ More

This is our second purchase from Lexus of Bridgewater. Joe Fass was a pleasure to work with. He is responsive and understanding of his clients needs. No pressure. Experienced. Makes the process very e Joe Fass was a pleasure to work with. He is responsive and understanding of his clients needs. No pressure. Experienced. Makes the process very easy and efficient. Another important feature of Lexus of Bridgewater is their service. More

We love our Lexus! It has been almost 6 months since our family purchased our used 2008 Lexus GX460 from Lexus of Bridgewater, and I am finally filling out this survey. I was raised to be a skeptical car b family purchased our used 2008 Lexus GX460 from Lexus of Bridgewater, and I am finally filling out this survey. I was raised to be a skeptical car buyer, so every ounce of me was unsure about how Joe Fass could have found "the perfect car" for us. We have been loyal Toyota drivers for years, and came to Lexus only when our most recent 2001 Highlander had racked up almost 200,000 miles. It was still running fine, so there was no immediate pressure to buy. I had always thought about upgrading to the Lexus models, (for a little more luxury!) but being a practial consumer and Mom to two active little ones, just wasn't sure this was the time. Now, I am sorry we waited. The car WAS perfect for us...low mileage, plenty of room, and Lexus of Bridgewater really delivered on making it feel like brand new. Joe Fass had his work cut out for him in making me feel comfortable throughout the process, but he held my hand every step of the way, and I can truly say we are completely satisfied and absolutely love our Lexus! We're SOLD, and are definitely a Lexus family from here on out...thank you! More

Working with Joe Fass and Lee Halpert from Lexus of Bridgewater was one of the best car buying experiences I have ever had. Joe are Lee are both as professional as any sales person can be. I could no Bridgewater was one of the best car buying experiences I have ever had. Joe are Lee are both as professional as any sales person can be. I could not be happier with the car I purchased, and I'm sure that Joe and Lee would not have had it any other way. I now know why people buy a Lexus. Thank you Joe, Lee, and Lexus of Bridgewater! More

Sirad was very knowledgable, personable and even came in on his day off to help us - we were extremely pleased with the bottom line of our HS250h. The Dealership went out of their way to accomodate us. We l on his day off to help us - we were extremely pleased with the bottom line of our HS250h. The Dealership went out of their way to accomodate us. We live in PA and were not able to take the car home with us on the same day. Due to inclement weather the car was delivered to our house (2 1/2 hrs away) by a "roll back" truck! We were thrilled! Their service was exceptional! We would definitely recommend them to our PA friends. More

Walked into this dealership, and in one hr walked out with my new car. The treated me better then I had ever been treated in a dealership. I bought a used nissan and the treated me as if I bought the to with my new car. The treated me better then I had ever been treated in a dealership. I bought a used nissan and the treated me as if I bought the top of the line Lexus. Hopefully some day soon I will be able to buy a lexus, and when I do I know where I will be going. Thank you More

Took car in for service. Right front shock needed to be replaced. Since this is a fleet car it needed approval before repair could be completed. Staff kept us informed about status of car. The mechanic replaced. Since this is a fleet car it needed approval before repair could be completed. Staff kept us informed about status of car. The mechanic had originally stated a switch needed to be replaced but after installing the shock discovered the switch was functional and didn't need replacing. He could have easily replaced the switch, charged us for it and we would have paid without question. We feel the staff at this dealership shows integrity and pride everytime we go there. We currently have two cars we service only at this dealership. We plan to buy our next vehicle from them and have it serviced there. More

We purchased a Certified Preowned Lexus ES350. Glenn answered every question we had, supplied reqested documentation, took as much time as we needed with no presure, acted professional from start to fin answered every question we had, supplied reqested documentation, took as much time as we needed with no presure, acted professional from start to finish. He made our experiance very enjoyable. After he sold us the vehicle he took as much time as was necessary to go over every feature of the vehicle,Synced our two cell phones and made sure the car was cleaned and prepared like a new car. He followed-up the next day to see if he could be of service and helped set-up our garage door opener. Glenn,his manager Ron and the Lexus of Bridgewater dealership gave us one of the best experiances in the purchase of a vehicle we have ever had. We highly recommend them. Ben and Pat Amoruso West Milford, NJ More

A pleasant experience...no pressure..salesman knew A pleasant experience...no pressure..salesman knew product well, did,nt need "hype"...Staff were very friendly.. This dealership must pay their peopl A pleasant experience...no pressure..salesman knew product well, did,nt need "hype"...Staff were very friendly.. This dealership must pay their people well and are doing plenty of NEW business!...would highly reccomend to others! When shown the service department following the test drive...very impressive! Smart salesman to show this and explain service More