Lexus of Brookfield

iPhone help My thanks to Wade for taking a few minutes out of what was most likely a very busy day to re-program my phone to be compatible with my navigation syst My thanks to Wade for taking a few minutes out of what was most likely a very busy day to re-program my phone to be compatible with my navigation system. His technology expertise is a valuable asset to the Lexus dealership. It's definitely worthwhile having him available! More

Professional & Personable They were professional while still being personable. I got a great car for a decent price, it could have been cleaned up better (a few minor dents and They were professional while still being personable. I got a great car for a decent price, it could have been cleaned up better (a few minor dents and overspray) but I took care of it fairly easily. I would certainly work with this dealership again but I would look the car over better before signing the final papers. Thanks, Chris! More

Great Customer Service Went in to purchase a vehicle. All staff very welcoming. After car purchase worked with Wade who provided information on the electronics of the vehi Went in to purchase a vehicle. All staff very welcoming. After car purchase worked with Wade who provided information on the electronics of the vehicle, which was extremely helpful. He has been available to me for any and all questions. More

Good Job Jacob! Went back to this Lexus dealer after 18 years since my last purchase. Jacob Ehr greeted me at the door, listened to my needs, wants and desires. Jac Went back to this Lexus dealer after 18 years since my last purchase. Jacob Ehr greeted me at the door, listened to my needs, wants and desires. Jacob narrowed the selections down to three vehicles and focused on how these three vehicles met my needs the best. During and after test driving the three vehicles, we were able to focus on the vehicle that best met my needs, wants and desires. It was a pleasure to work with Jacob. More

Lexus 2019 RX350 new vehicle tech support There is a lot of tech and a lot to learn about the tech on this SUV. Wade went over basic and some advanced tech features. He did a good job of expla There is a lot of tech and a lot to learn about the tech on this SUV. Wade went over basic and some advanced tech features. He did a good job of explaining how the systems work. (I need to now start working on learning what I don't know.) More

Purchased a new RX350 This was the first, very pleasant car purchasing experience of my entire life. Everyone was very kind and more importantly knowledgeable of the pro This was the first, very pleasant car purchasing experience of my entire life. Everyone was very kind and more importantly knowledgeable of the product. Scott Trad, Wade Schumacher and Jordan were all very knowledgeable, patient and professional while making the sale and upon delivery of the vehicle. Wade you are to be congratulated on your patience during your teaching us the technology aspects of the RX. Thanks to all More

Got the Job done I really enjoyed working with Sam, he worked hard and got the Job done, thanks Sam. Also very nice dealership, gave me snacks and 🌹. Also Jordan was I really enjoyed working with Sam, he worked hard and got the Job done, thanks Sam. Also very nice dealership, gave me snacks and 🌹. Also Jordan was super awesome and fun to work with, with he and Sam around I'll be back 😉 More

Problem with Phone After I got my new IPhone, I was able to receive calls "hands off", but could not make calls "hands off". I tried step by step through the owner's ma After I got my new IPhone, I was able to receive calls "hands off", but could not make calls "hands off". I tried step by step through the owner's manual with no luck. I called Wade to see if he could help me and he fit me in between his appointments within a couple of hours. He fixed my problem in 30 seconds! Great service!! More

Great Friendly Comfortable Service! I have been working with Lexus of Brookfield for over 12 years. They are Great! Bob and Wade are top notch! I have been working with Lexus of Brookfield for over 12 years. They are Great! Bob and Wade are top notch! More

Technology update We appreciate Wades’ patience and help answering our questions a year after purchasing our Lexus. Periodically, Wade is able solve a problem we had wi We appreciate Wades’ patience and help answering our questions a year after purchasing our Lexus. Periodically, Wade is able solve a problem we had with using the navigation. More