Wade Schumacher definitely makes understanding the new technology on my new Lexus easy and quick. I am not a genius with all the bells and whistles, but Wade definitely is. After our initial sit down session when I picked up my new ES350, he told me to make a note of any future questions I might have about my car. I thought I had everything figured out, but still had one question about setting up the home screen in my car. A quick phone call with simple verbal instructions set me straight and I am now a happy driver. Again. I truly appreciate Wade's knowledge and patience with these questions.