Lexus of Brookfield

2019 ES 300H Purchase The purchase of my car was easy. I worked with Kevin Bell and Joe Palmisano. Wade gave me a good introduction into the technology of the 300H. He The purchase of my car was easy. I worked with Kevin Bell and Joe Palmisano. Wade gave me a good introduction into the technology of the 300H. He showed me some tips on entering addresses into the navigation system. I am a guy that will read the instruction manuals on the 300H. This car replaces my 2013 300H. Rick R. Shorewood, WI More

Lexus Wade is Awesome! Lexus Wade took the time and effort to ensure that we felt "empowered" to use the technology provided in our new Lexus. His teaching style is great Lexus Wade took the time and effort to ensure that we felt "empowered" to use the technology provided in our new Lexus. His teaching style is great and he offered to go above and beyond to ensure that we have a great experience. Highly recommend purchasing a car from Lexus of Brookfield to be able to leverage Wade's knowledge and teaching abilities! More

Wade is great! Once again (we have bought multiple cars from Brookfield) wade was awesome. Helped me hook up my blue tooth and get text message set up and it literal Once again (we have bought multiple cars from Brookfield) wade was awesome. Helped me hook up my blue tooth and get text message set up and it literally took minutes. He even stepped away from his lunch to help! Great service and we are lifetime customers with the Brookfield branch because of him and all the others and how service oriented they are! More

Certified GX460 We had an excellent experience at Lexus. Wade was an excellent teacher ( especially for those technology challenged ) I was nervous because the car wa We had an excellent experience at Lexus. Wade was an excellent teacher ( especially for those technology challenged ) I was nervous because the car was so technology driven-Wade made this seamless! He personally entered his cell phone number into my phone so if I had any questions I could immediately text him! Now that my friends is service- In a world where service does not exist anymore! More

Lexus of Brookfield is the only place to buy a car! Wade went out of his way to squeeze me in shortly after I called. Just like my first visit with him he did more for me then I asked. Kind, knowledgeab Wade went out of his way to squeeze me in shortly after I called. Just like my first visit with him he did more for me then I asked. Kind, knowledgeable, understanding, didn't mind that I know nothing about technology and taught me some about my phone as well as a lot about my car! More

Friendly and knowledgeable The car was waiting and ready when we arrived. Greeted by Sam as we began to look at the vehicle. Nice that we were able to test drive alone so we cou The car was waiting and ready when we arrived. Greeted by Sam as we began to look at the vehicle. Nice that we were able to test drive alone so we could have a conversation about the vehicle. When it came time to crunch numbers, Sam was straight up & thorough. Overall pleasant experience that we hope will continue after the sale. More

High level of customer service and customer satisfaction Over the span of last 25 years with numerous ES, GS and Rx, we have received consistent high quality customer service from Lexus of Brookfield. Both S Over the span of last 25 years with numerous ES, GS and Rx, we have received consistent high quality customer service from Lexus of Brookfield. Both Sales and Service Departments have generated high customer satisfaction. More

Great service at Lexus of Brookfield! From the morning minute we walked into Lexus of Brookfield, until the time we drove off in our new car, everyone provided us with excellent service. From the morning minute we walked into Lexus of Brookfield, until the time we drove off in our new car, everyone provided us with excellent service. Dan helped us decide between the NX300 and RX350, and worked out a great deal for us. Verby handled all of the business paperwork with great efficiency. And Chris was a very effective teacher, famiarizing us with all of the controls and technology of our new car. Our entire experience at Lexus of Brookfield was outstanding! More

Technical info for RX 350 I met with Wade a couple of time to go over the technical aspects of our new car. Wade is very knowledgeable about all electronic functions of the veh I met with Wade a couple of time to go over the technical aspects of our new car. Wade is very knowledgeable about all electronic functions of the vehicle. He explained everything in detail so I could understand it. Wade showed me many features and welcomed my many questions. I definitely recommend Wade More

Technically involved I really enjoyed learning all about the numerous features and gadgets in my new truck! Wade was very patient and knowledgeable. He showed my husband a I really enjoyed learning all about the numerous features and gadgets in my new truck! Wade was very patient and knowledgeable. He showed my husband and I just a quick overview of features and extras. I appreciate how he understood that after a while we would be on overload. I will defeat keep his email handy for questions that will arise after I drive more. I enjoyed every bit of new information we learned and Wade explained everything thoroughly! More