Lexus of Brookfield - Service Center

Stopped in today with questions on the settings on my dash and Lexus Wade was there to get me back on track! Thanks Wade! Happy customer! dash and Lexus Wade was there to get me back on track! Thanks Wade! Happy customer! More

Successfully informative This dealership has it so together, I am so grateful for their service. I had an appointment with Wade Schumacher, because, although I had owned Le This dealership has it so together, I am so grateful for their service. I had an appointment with Wade Schumacher, because, although I had owned Lexus vehicles previously I couldn't get the technology in my recent purchase to work. In minutes Wade was able to clear up issues and assured me that, what I wasn't able to understand was not my fault because the data etc. was not cleared or centered. He showed me how to use my features in laymen terms. He extended himself to help me if I have any future issues and did a followed up. Upon completion of our appointment he sent me to service to get a tire repair. I explained that I didn't have an appointment but he insisted it would be okay. Once in service, although I did not have an appointment, Nikolas Vlahos understood the problem with my tire. I had my used car less than four weeks and he serviced it, washed it and treated me like family. Referencing my previous vehicle in conversation etc. I recommend my dealership, if I can take the liberty to call them mine, to everyone. God bless them. More

Wade reset my phone for Bluetooth and I was 30 min early. He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! He stopped what he was doing and helped me right away. He is a great guy super friendly and knowledgeable. Thanks Wade! More

Professional, courteous and excellent work We have bought and leased several cars here over the years. Professional and courteous service without fail. We will continue to use this dealership We have bought and leased several cars here over the years. Professional and courteous service without fail. We will continue to use this dealership in the future. More

Just had my wife's NX in for the 10k service. In and out with a breeze. Nick and Joe Pappalardo are always awesome, and the facility is so elegant! Can't beat the atmosphere of the waiting area! with a breeze. Nick and Joe Pappalardo are always awesome, and the facility is so elegant! Can't beat the atmosphere of the waiting area! More

Lexus Wade is a Godsend!!! Always pleasant to deal with. Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience Very helpful. Problem solver. Best service amongst luxury car dealerships. Our first Lexus—phenomenal experience More

Fast and efficient tech help Once again Wade helped two not very tech savvy people in his friendly and efficient style. We had some trouble deleting old phones and connecting new Once again Wade helped two not very tech savvy people in his friendly and efficient style. We had some trouble deleting old phones and connecting new phones and a tablet . He saw us promptly and easily solved our problem. Thanks again Wade. More

Everyone was wonderful to work with! Super helpful and kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 kind! Great experience I had! Wade and Kevin are an asset to the dealership! Thanks so much! I love my GX460 More

Joe Pappalardo service manager took amazing care of my daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks daughter who had a flat tire and was stranded. 5 star service. Lexus of Brookfield Rocks More