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Lexus of Brooklyn

Brooklyn, NY

4.6
559 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 559 reviews

September 02, 2017

Great Service I gave Andre Hooper five stars because he was professional and patient with me. He answered all my questions and was knowledgeable about the cars. More

by Add28
Recommend Dealer
Yes
Employees Worked With
Andre Hooper
Sep 05, 2017 -

Lexus of Brooklyn responded

Good Afternoon, Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Andre Hooper Lexus of Brooklyn

September 01, 2017

Pricing & Availability I inquired about the pricing of a GS 350. I am looking into buying that car. I want a certain color and style and Andre advise me that the specific co More

by hypeman
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andre Hooper
Sep 05, 2017 -

Lexus of Brooklyn responded

Good Afternoon, I would like to thank you for taking the time to provide your feedback, it was my pleasure to have provided you with the information that you were seeking. I am happy to learn that you were satisfied with the experience in which I provided you with and I look forward to helping you whenever you are ready! If you should require assistance before then, please feel free to contact me at, (718) 680-2200. Andre Hooper Lexus of Brooklyn

August 26, 2017

I like. Rx350 Eddie lin he is Very friendly. Very professional and patient person to introduce my Rx350. thank you eddie lin. I will recommend my friend to there! More

by 123456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lin
Aug 28, 2017 -

Lexus of Brooklyn responded

Good Afternoon, I would like to thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Eddie Lin Lexus of Brooklyn

August 25, 2017

Lexus rx350 It's easy to see the RX 350 as a pleasant place to spend a long road trip. It has comfy seats with available intelligent heating and cooling, the cabi More

by Ye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lin
Aug 25, 2017 -

Lexus of Brooklyn responded

Hello Ms. Ye, I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Eddie Lin Lexus of Brooklyn

August 23, 2017

Happy Customer Bay Ridge Lexus, is a very friendly place you want to purchase your next vehicle from. They hospitality was great! Andre Hooper the sale representativ More

by Beautiful47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Chan, Andre Hooper
Aug 23, 2017 -

Lexus of Brooklyn responded

Good afternoon, I would like to thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which Steve, James and I provided you with and we all wish you luck with your new Lexus RX 350! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. Andre Hooper Lexus of Brooklyn

April 24, 2017

The WORST. CUSTOMER SERVICE I will spend my money elsewhere I wanted to buy a 460l out right I called left messages 17 times and was spoken to very rude. I have a choice where I spend my money. I took a look at More

by Theo
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Barry Shafir
Apr 24, 2017 -

Theo responded

Your whole team needs Customer service training. When the phone rings that is a customer which helps pay the bills. Steve tried his best to get them to help me . My business will go to another dealer when a customer states they wan t to buy that is why you hire sales staff period.

March 31, 2017

Great experience ! I originally bought my wife an RX lexus and Thomas Hutton-mills was my salesman. Not for one second did I feel pressured or was anyone pushing me at a More

by NYLEGND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Tranquellino
Apr 01, 2017 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you and your wife with your vehicle needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you both luck with your new Lexus RX and GS! If you should require further help with anything related to your cars, please feel free to contact time at, (718) 680-2200. Thomas Hutton-Mills Lexus of Brooklyn

March 04, 2017

John Pagano and Team We just bought our 3rd Lexus from John and his associates at Bay Ridge Lexus. Professional, helpful, no high pressure to push a deal and very consider More

by WF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN PAGANO
Mar 06, 2017 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am happy to learn that you were satisfied with the experience in which I provided you with and I wish you luck with your new Lexus! If you should require further help with anything relating to your car, please feel free to contact me at, (718) 680-2200. John Pagano, Bay Ridge Lexus.

January 14, 2017

After i did repair of my car I notice the rear cargo met was stolen and front reg was stolen i lost 300 .Do not give you car for body work the shop is dishonest. More

by alevenkov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jennifer Barbieri
January 12, 2017

Anywhere but here Horrible business practices. Unprofessional. Do yourself a favor and go somewhere else. I won't even take my car for service there now. I prefer to dr More

by jlow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOHN PAGANO
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