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Lexus of Brooklyn

Brooklyn, NY

4.6
559 Reviews
Our passion at Lexus of Brooklyn, is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
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6502 5th Avenue

Brooklyn, NY

11220

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Showing 559 reviews

May 02, 2016

Excellent Service! I have repeatedly gone to this location for various service needs. The staff are always wonderful to work with-helpful, efficient and knowledgeable. More

by P White
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of Ms. Barbieri and I, thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. We are glad that you were satisfied with your experience and we wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

May 02, 2016

This guy knows his stuff Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Th More

by nycarguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

great staff loved the professional and friendly staff there. everyone was wonderful. I was in and out with my car in 3 hours. will definitely come back for any se More

by devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything related to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

Service Happy with the service that everyone gave me. Everyone helped me so much and that's the reason why I always come back. It's also a plus that they hav More

by Sunnyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, Matthew Mcalpine, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

In and out Fast friendly service. Well go back when my car is in need for anything else. The consultant had a car ready and waiting for me. More

by Spabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

I would like to take this time thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

impressed went to a few other places. but felt very comfortable here. The staff was so friendly. I would recommend anyone to get their car serviced here. More

by raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, John Gaied, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

April 30, 2016

Service Everyone is friendly and helpful. I tell all my friends and family members to go there. Great service. Price is reasonably and they will work with you More

by Salpetito123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaied
May 01, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have offered my assistance to you. I am glad that you were satisfied with your Service experience and I wish you continued luck with your Lexus! If you should ever require further help with anything relating to your car, please feel free to contact me at, (866) 813-1665. John Gaied.

April 30, 2016

Best Service Ever Ive been driving a Lexus for two years now and it a great car, But when I started bring my car in for service at Bayridge Lexus it make me love my car More

by HotCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your wonderful feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

April 30, 2016

Trustworthy Advisor!! I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust More

by Sillypanda88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 01, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

April 30, 2016

Excellent staff Excellent customer service! The staff at Bay Ridge Lexus exceeded my expectations. My service consultant Steve Chan did an exceptional job in making s More

by Gs350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 01, 2016 -

Lexus of Brooklyn responded

I would like to take this time to thank you for providing your feedback and recommendation, it was my pleasure to have assisted you with your vehicle's servicing needs. I am happy to learn that you were satisfied with the help in which I provided you with and I wish you continued luck with your Lexus! If you should ever require further help with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

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