Lexus of Brooklyn

Chris Rampersad went above and beyond to insure my satisfaction. He took my concerns seriously and followed thru on his promises. I feel he is trustworthy and genuinely cares to make his customers hap satisfaction. He took my concerns seriously and followed thru on his promises. I feel he is trustworthy and genuinely cares to make his customers happy. More

Last week on Friday, I called the service department due to a message on my console. I was left on hold and no one responded. On Monday, my car stopped working and I was stranded. After called for s due to a message on my console. I was left on hold and no one responded. On Monday, my car stopped working and I was stranded. After called for service, I spoke to Chris. He stayed on the phone, waiting for me to have my car brought in and took care of me. I felt happy to know that someone had my back! He as well took responsibility for the poor phone service I received. He tried to make up for the inconvenience of having been stranded when all this could have been avoided if the previous day, someone would have responded to my concern by answering my phone inquiry. More

Alex always gives excellent advice and service.He treats u with respect.He delivers what He promises. He has complete knowledge of his job. I recommend him to my friends that own a Lexus. u with respect.He delivers what He promises. He has complete knowledge of his job. I recommend him to my friends that own a Lexus. More

Harry is a sweetheart. Very courteous and knowledgeable , willing to assist as possible. All the staff at Bay Ridge Lexus I come in contact with is always very helpful and nice. Keep up the good work! , willing to assist as possible. All the staff at Bay Ridge Lexus I come in contact with is always very helpful and nice. Keep up the good work! More

Great Service as always. Very nice personal attention given by everyone in the dealership from the moment you arrive until the time you get your car back. given by everyone in the dealership from the moment you arrive until the time you get your car back. More

The people I dealt with from the moment I arrived to the moment I left were very pleasant and courtious. The wait on this particular day was not long and the car always feels great after a checkup from Lex moment I left were very pleasant and courtious. The wait on this particular day was not long and the car always feels great after a checkup from Lexus. More

I've purchased my first Lexus from Harry and was so happy dealing with him. He was so honest and kind that explained all features of the vehicles. Moreover, he made the best offer on it and got the agreement dealing with him. He was so honest and kind that explained all features of the vehicles. Moreover, he made the best offer on it and got the agreement for an extended warranty! I'm definitely will go to look for him to get my next Lexus! More

Harry very good seller, very friendly and I got from him car that I very like. I wishing him good luck!!! Also I wishing good luck to Bay Ridge Lexus!!! car that I very like. I wishing him good luck!!! Also I wishing good luck to Bay Ridge Lexus!!! More

I have been a Bay Ridge Lexus Customer for 20 years and I have never had a bad experience with their sales or service. The staff are always friendly and the facility is excellent. The work is always done wel have never had a bad experience with their sales or service. The staff are always friendly and the facility is excellent. The work is always done well and in a resonable amount of time. More

Service and staff are excellent. Joanne Rizzo, Chris Rampasad, Wesley Levers and Cecil are all very friendly and professional. The dealership is always extremely clean and service is superb. Rampasad, Wesley Levers and Cecil are all very friendly and professional. The dealership is always extremely clean and service is superb. More