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Lexus of Brooklyn - Service Center

Brooklyn, NY

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106 Reviews

106 Reviews of Lexus of Brooklyn - Service Center

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May 02, 2016

White Glove Treatment! Bay Ridge Lexus is the bedt! They shuttled me to my office and even gave me a gift card. When I came in this morning they served me with Breakfast. Jo More

by Ls460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Rizzo, John Gaied, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback to us, it is appreciated. It was my pleasure to have assisted you with your vehicle needs and I wish you continued luck with your Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Joanne Rizzo.

May 02, 2016

service loved my experience. very helpful. I will be coming back there for anything my Lexus would need. The staff there was very professional. stress free More

by zabenali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the service in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

Service I want to thank everyone at Bay Ridge Lexus for all their help. I had taken my Lexus to other dealerships as well as local service stations for an ann More

by Chloe1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Barbieri, Thomas Hutton-Mills
May 03, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback and recommendation, both are appreciated. It was our pleasure to assist you with your vehicle's servicing needs and I wish you continued success with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Great service My experience at the dealership was great. Very helpful. They had a loaner car ready and waiting for me when I needed. I would definitely recommend th More

by Spabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback and recommendation, both are greatly appreciated. It was my pleasure to have assisted you with your vehicle's servicing needs and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

Excellent Service! I have repeatedly gone to this location for various service needs. The staff are always wonderful to work with-helpful, efficient and knowledgeable. More

by P White
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of Ms. Barbieri and I, thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. We are glad that you were satisfied with your experience and we wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff.

May 02, 2016

This guy knows his stuff Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Th More

by nycarguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

great staff loved the professional and friendly staff there. everyone was wonderful. I was in and out with my car in 3 hours. will definitely come back for any se More

by devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything related to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

Service Happy with the service that everyone gave me. Everyone helped me so much and that's the reason why I always come back. It's also a plus that they hav More

by Sunnyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anil Dhanpet, Matthew Mcalpine, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

In and out Fast friendly service. Well go back when my car is in need for anything else. The consultant had a car ready and waiting for me. More

by Spabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

I would like to take this time thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

impressed went to a few other places. but felt very comfortable here. The staff was so friendly. I would recommend anyone to get their car serviced here. More

by raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, John Gaied, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

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