Lexus of Brooklyn - Service Center

Great customer service! Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal Best customer services i have ever received! Steve was understanding and knowledgeable, addressing the concerns for the car and giving me a great deal, Can not ask for a better customer service. More

Service I serviced my car at this dealership and staff was knowlegable and friendly. The waiting room was clean and veriety of food available. My service was I serviced my car at this dealership and staff was knowlegable and friendly. The waiting room was clean and veriety of food available. My service was completed in a timely matter. More

Best service dept I've been to! I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever encountered and also make sure things get done right. I've never had any surprises and everything is explained. I have not doubt at all that my car is getting the best possible maintenance when I bring it in. Steve is also genuine and cares about customer service, which is almost impossible to find nowadays. Don't hesitate to ask for Steve when you make an appointment for your next service appointment. More

A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All my questions were answered promptly. Thanks again for your assistance Steve! You made a difference. More

Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not the case. I was greeted right away by the very friendly and plesant Rochelle who completed all my paperwork and answered all my questions ( I had a lot). I would highly recommend this service department and Rochelle Kruithoff for all your service needs!!!! More

Great Service Steve helped me out with issues with my car. Steve was very professional and helpful answering all my questions the entire time. Thanks again for your Steve helped me out with issues with my car. Steve was very professional and helpful answering all my questions the entire time. Thanks again for your assistance Steve! You made my day. More

Car Service A special thank you to Steve for his professional service, generous support and patient through the whole repair work. We really appreciate his time a A special thank you to Steve for his professional service, generous support and patient through the whole repair work. We really appreciate his time and help. More

Time we'll spent Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. More

excellent service over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experi over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experience with the entire staff is always a pleasant one, i also made some new friends who seems to always take time to inform me of any updates or service for my 2015 RX 350. i will only have my vehicle service by bay ridge lexus certified staff my RX is a beautiful vehicle and the only way to maintain its beauty,every day operation and value is to make an appointment at bay ridge lexus. i will continue to be a lexus owner in the future thanks More

Simply Amazing Steve Chan is good at what he does and then some! He is very kind and respectful. His character is beyond my expectations. I definitely recommend this Steve Chan is good at what he does and then some! He is very kind and respectful. His character is beyond my expectations. I definitely recommend this man. More