I found this dealership just as I found it when I used it earlier — competent, reasonably friendly, helpful and expert at what they do. I was fortunate to have been helped by Peter, who was attentive, patient, thoughtful and thorough. It took a little longer to get parts, but that’s not unusual during a pandemic-fueled slowdown. I was afforded a loaner car, which was quite helpful. Dealerships charge a bit more than independent repair/service centers, so, not being filthy rich, I use dealerships when I need expert service for a specifically difficult problem or series of problems. Overall, I’m quite satisfied.