Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lexus of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
1,672 Reviews
Call Dealership (888) 705-1302
View Awards

18800 Studebaker Rd

Cerritos, CA

90703

Directions

By Type

Showing 1,672 reviews

May 10, 2024

Richard Neison and all other staffs who helped out was very kind and professional in providing information I needed. More

by mkim458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
Report | Print
Helpful
May 10, 2024

Lexus of Cerritos was extremely busy which is a good sign of skilled employees. Alex was very accommodating throughout the experience. More

by hcambron76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Helpful
May 07, 2024

Great and efficient service. Service advisor Lara was great and not pushy. I didn’t feel as if she was trying to sell me on things I didn’t need. She advised me, then allowed me More

by david32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond
Report | Print
May 09, 2024 -

Lexus of Cerritos responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 02, 2024

Best dealer much recommend Go see Basel he’s amazing thank you for all your help. Thank you Tony from service he was great. Love my car More

by Sawsan Abuyousef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basel & Tony
Report | Print
May 04, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Helpful
April 29, 2024

Do not buy a car from or sell a car to this dealership. They are unethical to the bone. More

by Alison.mode
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Monique
Report | Print
Apr 30, 2024 -

Lexus of Cerritos responded

Hi Alison, we appreciate you taking the time to respond. The staff at Lexus of Cerritos take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

Apr 30, 2024 -

Alison.mode responded

I tried calling that number and it is the number to the dealership - not the direct line to the GM so I am thinking you all are not as concerned as you appear to be. If you want to help turn my experience around, you all have my information and can reach out to me directly.

Helpful
April 24, 2024

Really disappointed with this dealer. Would not recommend. When i came to buy a car, they were okay, but when returned a car, they try to ignored. More

by lamt78270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul
Report | Print
Apr 27, 2024 -

Lexus of Cerritos responded

Hi, we are deeply disappointed by your experience at Lexus of Cerritos. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (562) 263-7857 to discuss what we can do to help.

Helpful
April 23, 2024

Inquired about the new GX550. Asked if they have mark ups, they said they don’t do mark ups but they require you to pay $7,000 in dealer add ons (dealer installed accessories). Wh More

by genio.aquino
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Val Nazarevych, Jinny Chang, Elaine Sanchez
Report | Print
Apr 27, 2024 -

Lexus of Cerritos responded

Hi Genio, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (562) 263-7857. We'd appreciate the chance to make your experience a positive one.

Helpful
April 23, 2024

Great service, friendly staffs, clean facility, lots of inventory (new + used cars) Fast servicing and advising More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Apr 27, 2024 -

Lexus of Cerritos responded

Hi Sam, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 23, 2024

This dealership is very helpful, caring, understanding and takes really good care of my car. More

by Samnangelya An
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Apr 27, 2024 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Samnangelya! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 22, 2024

So far, our service with Lexus of Cerritos has been stellar. We always leave satisfied. Our service agent, Rosel, was great and very informative. More

by Elecene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Apr 25, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
1
2
...
168