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Lexus of Cerritos

Cerritos, CA

4.7
1,700 Reviews

18800 Studebaker Rd

Cerritos, CA

90703

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Showing 1,700 reviews

June 18, 2024

Good customer service, responds in a timely manner and professional. Friendly environment, clean facility. Highly recommended. More

by dvalenz81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Jose Gonzalez in parts
June 17, 2024

Alejandro was great! I highly recommend working with him,. He was very thorough, competent and vety nice. More

by Shieldsohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
June 17, 2024

Great customer service, good communication with customers and great vibe int the building . Thank you very much for great service. More

by Alfred /Geri Ayala
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Nunez
Jun 18, 2024 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2024

Dorothy, service advisor, was right on time. Nail in tire promptly addressed & repaired. Everyone courteous & efficient. Car was ready at time promised. More

by nronzello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy
Jun 17, 2024 -

Lexus of Cerritos responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 14, 2024

No pressure sales and easy to work with. Was able meet my needs and able to get my RZ at an attractive price More

by moobutma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Gomez
Jun 16, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

June 13, 2024

My experience with Lexus of Cerritos was absolutely seamless. They were professional and timely with my purchase of a used vehicle. I would use them again and refer all of my friends to them. Customer More

by collier.slc0706
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniela Arellano
Jun 14, 2024 -

Lexus of Cerritos responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

Richard Nelson was very helpful and knowledgeable! I appreciated his services to have my car fixed at the Lexuz Cerritos dealership. Although the cost to repair the vehicle was $6,900. I’m sure the c More

by Sithary Ly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Nelson
Jun 13, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

June 12, 2024

Linda HJ Jeon is very professional kindly, organized, explained, honest, diligent, fast service and helpful. More

by sharonkim8826
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda HJ Jeon
Jun 13, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2024

Richard is very professional and helpful. Jeff helps me a lot in the past months. Many thanks! More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Richard
Jun 12, 2024 -

Lexus of Cerritos responded

Jun, we're so glad that we were able to go above and beyond your expectations! We can't wait to see you again, have a great day.

June 09, 2024

Very helpful and efficient, offered a loaner so I could get to my other appointments that day. Got me a coupon and when I was a little late to pick another service was very kind about helping me pick up m More

by siemenslove17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Campos
Jun 12, 2024 -

Lexus of Cerritos responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

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