Lexus of Cerritos

Al and his team at Lexus of Cerritos were awesome. It was by far the best new vehicle purchase we've ever experience. Kudos to the team, especially to Al Alcantara. We will definitely come back. was by far the best new vehicle purchase we've ever experience. Kudos to the team, especially to Al Alcantara. We will definitely come back. More

Dorothy Lunney is a great service consultant. She is extremely friendly and courteous. She provided utmost attention, and was able to offer solutions and services that would cater to my needs. She provi extremely friendly and courteous. She provided utmost attention, and was able to offer solutions and services that would cater to my needs. She provided specific estimates on costs and repair times. Any changes to such figures were immediately communicated and resolved. She handled all paperwork and business regarding insurance and warranty coverage, all the while relieving me of the burden of dealing with third party payers. She makes it easy for the customer, and I am grateful for it. More

I should probably start by saying that I HATE shopping for cars. I rank it right up there with going to the DMV or having dental work done. When the check engine light came on in my 2002 IS300 and my me for cars. I rank it right up there with going to the DMV or having dental work done. When the check engine light came on in my 2002 IS300 and my mechanic told me it would cost close to $3500 to fix, I decided I should start looking at getting a new car. My commute to and from work takes me past Lexus of Cerritos, so I decided to stop by and look at cars one night on my way home. Fortunately when I arrived at the dealership all of the sales people were assisting other customers so I was able to walk around by myself for several minutes. Lexi had finished her shift and was walking to her car to go home when she noticed me looking around. She walked over and introduced herself and asked if she could be of assistance. I told her that I was possibly interested in getting a new Lexus, but that I didn't really know what I wanted. She asked very intelligent questions, answered all of my questions, and could not have been more pleasant to deal with. I drove a 2012 IS250 and a 2013 IS350. While we were on the second test drive I found out that her shift had ended over an hour ago, and made arrangements to meet up with her a couple of days later because I did not want to keep her at work, and I did not want to deal with anyone else. The next day Lexi e-mailed me to say it was very nice meeting me, and listed several cars that I might be interested in looking at. I was not able to follow up with Lexi because I had to go out of town for work and spent the next three weeks in China. Lexi kept in touch with me while I was gone, and wanted me to know that she would help me out with any/all questions that I had. She even remembered what day I was coming home and texted me to say welcome back on the day I got back. I spent the next two weeks calling/e-mailing/texting her and probably asked her over 100 questions about cars. She was completely pleasant and professional the entire time. Two weeks ago I was offered a job in China and I will be moving there this Summer. I called Lexi and informed her that I will not be needing a car now and she was completely understanding and friendly about it. I feel bad for taking up so much of her time and not buying a car from her. I would recommend Lexi to anyone and everyone who is interested in getting a Lexus. She is incredibly nice and very knowledgeable about the cars she sells. Dealing with Lexi honestly made shopping for a new car enjoyable. Lexus is lucky to have such a wonderful person as an employee. More

I bought a pre-owned Lexus ES350. Cleo was very very patient with me as I went through my decision making process. I had always bought my cars new and held on to them for 10 years. This was my first p patient with me as I went through my decision making process. I had always bought my cars new and held on to them for 10 years. This was my first pre-owned buying experience and luxury vehicle purchase. Cleo helped me to select a car without making an sacrifices on the features I wanted and how much I wanted to spend. I went to other dealerships ( Mercedes and BMW) before deciding on Lexus. I also compared pricing on carmax. Thank you Cleo for making it a great car buying experience. I am enjoying the ride tremendously! More

Was welcomed as we got there with a friendly smile. Great buying experience. No haggling. Listened to what we were looking for. Made sure we knew everything we needed to know. Will definitely recommend buying experience. No haggling. Listened to what we were looking for. Made sure we knew everything we needed to know. Will definitely recommend More

Went in just to look around and Allen found me my dream car. He took really good care of me, excellent service. Ill definately go back for my next Lexus. car. He took really good care of me, excellent service. Ill definately go back for my next Lexus. More

The service department is outstanding and my service representative, Dorothy Lunney, is the best. I have been a regular customer since buying my first Lexus in 2000. representative, Dorothy Lunney, is the best. I have been a regular customer since buying my first Lexus in 2000. More

I stopped in at lexus of cerritos to ask some question on changing from a lease to a purchase, Allen said lets go inside and see what we can do. He put a deal together that worked for me, and i was very very changing from a lease to a purchase, Allen said lets go inside and see what we can do. He put a deal together that worked for me, and i was very very happy with the new payment. Allen Johnson was one of the best sales person i have ever worked with, he made sure i was okay with everything before i singed, it was a blessing doing buisiness with him. More

Lexus od Cerritos is the best cause of Dorothy Lunney she makes it all worth going there and not to another dealers. She listens and does what you aks to be done to the car. She is the BEST!! makes it all worth going there and not to another dealers. She listens and does what you aks to be done to the car. She is the BEST!! More

Patty Takahashi and the Managers at Lexus of Cerritos were very friendly and easy to deal with. They did not give us a hard time and we were able to come out of there with the "Deal of a Lifetime". It wa were very friendly and easy to deal with. They did not give us a hard time and we were able to come out of there with the "Deal of a Lifetime". It was great dealing with Patty and her managers and I would definately recommend them to my friends and my family. Great Job guys and keep up the good work you do. More