Lexus of Cerritos

This is my 4th Lexus, and this is the first time Cleo Williams has helped me out. Cleo was a very patient and reasonable sales man, he helped me get a extremely great deal and the best Lexus yet ! I lo Williams has helped me out. Cleo was a very patient and reasonable sales man, he helped me get a extremely great deal and the best Lexus yet ! I love Lexus and the people they have working there. Cleo Williams introduced me to his General Manager Patrick Terhaar who was also very pleasant and kind. I recommend this dealer they are straight forward and will not mess around with you nor waist your time. I will continue to purchase Lexus as long as there are people like this working at this Dealer. More

Cleo was excellent to work with. From the first visit to the time I drove off in my new car he was nothing but helpful and very nice. I am glad I chose this dealership to make my purcahse from. I had a ho the time I drove off in my new car he was nothing but helpful and very nice. I am glad I chose this dealership to make my purcahse from. I had a horrible experience when I purchased my first car 8 years ago at a different dealership and this time I had nothing but good things to say. The Manager was also very helpful. Thank you ver much for being patient and taking the time to really explain everything in detail. Thanks! Evelyn Melero More

Allen Johnson was excellent all around. He called me the second the model I was looking for came in. Once I was there, he thoroughly walked me through the cars features and did everything possible to make m second the model I was looking for came in. Once I was there, he thoroughly walked me through the cars features and did everything possible to make me comfortable with the car. He was very upfront and fair on price negotiations and answered all my questions. He was a great professional salesman and everyone reading this should go see him! More

Allen was an excellent sales agent. He provided supreme customer service. 100% straight shooter. Cleo was also very helpful as well. I would recommend both moving forward. It was an excellent buying experi customer service. 100% straight shooter. Cleo was also very helpful as well. I would recommend both moving forward. It was an excellent buying experience. More

I enjoyed the camaraderie. Everyone seemed to share the responsibility of providing excellent customer service. The process was relatively seamless and I enjoyed meeting everyone. Thank you so much for a responsibility of providing excellent customer service. The process was relatively seamless and I enjoyed meeting everyone. Thank you so much for all of your help. More

This experience was by far my best experience in car buying. I was so discouraged with my older model car that I decided to purchase a new, pre-owned vehicle. Lexus was my choice and always will be. I d buying. I was so discouraged with my older model car that I decided to purchase a new, pre-owned vehicle. Lexus was my choice and always will be. I drove up and was greeted by a well-dressed, professional and outgoing salesperson by the name of Allen Johnson. Mr. Johnson could sense I was a bit frustrated and possibly intimidated because I was asking him questions while still sitting in the passenger's seat of my friends truck. His welcoming approach to me made me feel at ease and that's when I let my defenses down. He convinced me that if I would trust him enough to get out of the car and allow him to ask me a few questions,I would be driving away with a Lexus that night. I'm thinking to myself, "Yeah right!". I was reluctant but hopeful at the same time. I was glad he influenced me in that manner, otherwise, I would have just window/wishful shopped. His vibe and energy allowed me to trust him. We walked and shopped for me the right car til I was satisfied. Sure thing, after several trips to the sales manager/director Bashir Kabbani, and test driving a vehicle, they made me an offer that I could not refuse. That was the absolute best news that I have received in a long time and needed to hear something so positive after losing my mom several months ago. Allen was right!!! I drove off in my pre-owned LEXUS as a happy camper. As the saying is true, it takes a village to raise a child, well it takes a team of fine people to make this happen. I would do injustice to this review if I didn't mention the wonderful person in finance by the name of Katina Arabatzis. She stayed late in order to process the paperwork and all the while she kept me laughing. She had great jokes about our Birthdays being a day apart and some tales that I will never forget. Lexus of Cerritos is not just my dealership....they are my family. Thank you all. More

Mr. Cleo Williams is a fantastic representation of Lexus professionalism. He was patient and very personable throughout our time together. Mr. Williams led us to an amazing deal on a preowned IS 350C. I w professionalism. He was patient and very personable throughout our time together. Mr. Williams led us to an amazing deal on a preowned IS 350C. I will tell you that Mr. Williams will fight for you in terms of the negotiation process. I was able to send him back several times to negotiate the deal and he did it with a smile, reassurance and got me the best deal! I truly felt that he was on my team. I was not into buying a car today, but after this experience I'm glad I did. No buyer's remorse here! Thanks Cleo. More

Rarely have I felt compelled to write an online review for anything, but the exemplary service we received from Allen Johnson caused me to make an exception. Allen was knowledgeable, courteous, funny and for anything, but the exemplary service we received from Allen Johnson caused me to make an exception. Allen was knowledgeable, courteous, funny and professional. I have bought several cars over the years, and this was easily my best buying experience. As a result, I would recommend that anyone in the market for a new or used Lexus give Allen a call. They won't regret it. More

This is the second Lexus we've owned and first time buying via the internet and AutoNation. Aymy Bronson met us within 10 minutes of our scheduled appointment and made the ensuing paperwork and car pu buying via the internet and AutoNation. Aymy Bronson met us within 10 minutes of our scheduled appointment and made the ensuing paperwork and car purchase related minutae very pleasant. We also purchased our previous Lexus and have had all the needed maintenance performed from this dealer and have never been disappointed. Strongly recommend Aymy for any Lexus purchaseyou may be considering. More

Jin was very nice and friendly answering any questions I might have. Also give me a good deal. I went to look at the car out of curiosity and the next day I had a new car! Never thought buying a car was so might have. Also give me a good deal. I went to look at the car out of curiosity and the next day I had a new car! Never thought buying a car was so easy! More