Lexus of Cerritos

We have just purchased a new GS350, which we love. We came into this dealer because it was close and saw that they had a huge inventory. We had seen Patty Takahaski months ago and now we worked with Cleo came into this dealer because it was close and saw that they had a huge inventory. We had seen Patty Takahaski months ago and now we worked with Cleo Williams. Cleo was very friendly, easy to talk to and was not pushy at all.He was very knowledgeable about the car. We felt we could ask him anything, and I think I did my share of asking questions. We came in several times to look at the car again and again. Each time, Cleo was so patient with us,going out of his way to help me with whatever I needed.He was so good not to call me at home to see if we were ready, which I loved that. When the time came down to purchase the car, Cleo was out sick. Patty stepped in and helped us finalize the deal. I know I was very particular about certain things, but when you purchase such a fine, high quality car, you want the very best. On delivery day, she went over all the important features of the car and answered any questions we had. The financial team was also very kind and easy to deal with. I think we all made a great deal that day. Thanks Bashir for making the best deal possible for us. We totally recommend this dealer to anyone who doesn't want the pushy salesman calling you all the time to see if you are ready. We felt the dealership has very high standards and will always try to make the customer happy and satisfied. We feel so comfortable with our sales team, we feel we can call them anytime, even after our purchase. More

Lexi is the best, She made the whole process quick and easy and stood up to all promises she made over the phone and on the net. GO see Lexi for your next Lexus. easy and stood up to all promises she made over the phone and on the net. GO see Lexi for your next Lexus. More

I wanted very particular car with exterior and interior combo. They were very up front with what they had in stock and its price. Although we were there for about 4 hours, I am very happy with my new Lex combo. They were very up front with what they had in stock and its price. Although we were there for about 4 hours, I am very happy with my new Lexus and their customer service. I highly recommend Alex Shin and Lexi Tra. More

I would definitely recommend the dealership to my family, friends and acquaintances. Jin was very helpful and had a lot of knowledge of the product, which was a plus. Alex was very supportive and helped with friends and acquaintances. Jin was very helpful and had a lot of knowledge of the product, which was a plus. Alex was very supportive and helped with any additional questions or concerns I had about the vehicle that I purchased. They were very nice and went above and beyond to make me feel at home and comfortable, which a lot of other dealerships don't do. More

Mr. Williams was friendly and helpful from the very beginning. He explained thoroughly all the relevant features of the hybrid we were considering, answered all our questions, helped us become comforta beginning. He explained thoroughly all the relevant features of the hybrid we were considering, answered all our questions, helped us become comfortable with the car on the test drive and really cared about meeting our needs. He worked with his superiors to make the purchase possible at a price we could afford. When the business involved in buying the car ran past lunchtime, he even brought us a sandwich. After we had signed all the papers, Mr. Williams told us since we had bought the car from him, he would always be personally available to us to help with any questions or problems. He demonstrated his commitment that very evening when we called the agency to see if we had left one of the keys there and were put through to his home! He explained how to tell if a key was in or near the car and we were able to track it down between the seats! Note: We were trading in a '95 ES used as a loaner at Lexus of Cerritos for a CT200h, also one of their loaners. We have always been satisfied with Lexus products and service (through Jamie Lee). We look forward to being their customers for a long time to come. More

Mr. Cleo Williams was most professional, pleasant and concerned thaqt I purchased the car that was most suitable to my needs. He was patient to answer all questions, make suggestions and to give me the concerned thaqt I purchased the car that was most suitable to my needs. He was patient to answer all questions, make suggestions and to give me the time to adequately come to terms with the offers being made to me. he was very knoweledgable about every aspect of the casr buying experience. Thanks, Mr. Williams. Dr. Martha Brown More

We had one of our best experiences at a dealership. Allen was very helpful and extremely knowledgeable. He didn't pressure us, but gave us exactly what we needed to close the deal. He is very customer orient was very helpful and extremely knowledgeable. He didn't pressure us, but gave us exactly what we needed to close the deal. He is very customer oriented and was great with our children. We highly recommend Allen and are sure he will provide you with great service too. More

OMG!! what can i say. Dorothy friendlyness and fast service made my whole weekend. She was A+++++++++. So kind and actual a nice person and not acting like she was nice. THE REAL DEAL!! Thank you So MU service made my whole weekend. She was A+++++++++. So kind and actual a nice person and not acting like she was nice. THE REAL DEAL!! Thank you So MUCH Dorothy!! From ALI More

She was very helpful... explained everything in detail. she is very polite and bubbly. I would highly recommend her for your next service visit. Thanks she is very polite and bubbly. I would highly recommend her for your next service visit. Thanks More

Mr. Johnson Made our experience a great one. It took us nearly one month from the day we test drove our car to the day we leased a similar one. This was because we were in the process of selling our other nearly one month from the day we test drove our car to the day we leased a similar one. This was because we were in the process of selling our other vehicle. Mr. Johnson followed up several times just to make sure everything was going well. We never felt like we were being rushed or uncomfortable. We are very satisfied with our car (CT200) and the service provided at Cerritos Lexus. More