Lexus of Cerritos

He is a very kind gentleman with professional knowledge. He is a very kind gentleman with professional knowledge. He had helped me on price negotiating with patient. And the entire process with him was ver He is a very kind gentleman with professional knowledge. He had helped me on price negotiating with patient. And the entire process with him was very good. More

excellent service, attention, met all my expectations and always with a big smile and great attitude. Mr. Johnson understood perfectly what I was looking with particular attention to detail, making this pu always with a big smile and great attitude. Mr. Johnson understood perfectly what I was looking with particular attention to detail, making this purchase a great experience More

The employees at this dealer were very helpful in assisting me in my purchase. They were able to answer all my questions and I was very satisfied with my purchase. Allen Johnson was very helpful and assisting me in my purchase. They were able to answer all my questions and I was very satisfied with my purchase. Allen Johnson was very helpful and I was lucky to have him help me throughout this stressful process. More

I have been using this dealership for my vehicle's maintenance needs and have always been very satisfied with the service Dorothy Lunney and the service department has provided. maintenance needs and have always been very satisfied with the service Dorothy Lunney and the service department has provided. More

First day car shopping with my parents and went home with a brand new Lexus IS 250 F Sport! We were just suppose to "look" at cars but thanks to Jin and David for being so accommodating with the price and my a brand new Lexus IS 250 F Sport! We were just suppose to "look" at cars but thanks to Jin and David for being so accommodating with the price and my needs, we bought the car on the spot. I test drove the Lexus IS 250, then I saw the F sport and had to have it. Jin was very professional and knowledgeable about the car even though he was new to the dealership. I was sad that the car didn't come with an auxiliary cord so Jin threw that in for free. They even helped us qualify for an awesome APR . At the end of the sale, Jin personally drove to deliver my car in my neighborhood and gave me his personal cell # so I can text or call at any time with questions on my new car. I can definitely depend on Jin for any issues I have in the future. Thank You Lexus of Cerritos for an awesome experience. More

From the moment I walked into the showroom until the time I left with my new GS350 my experience was EXCELLENT! Everyone I met was friendly, but more importantly helpful. Cleo Williams and David Shin deserve I left with my new GS350 my experience was EXCELLENT! Everyone I met was friendly, but more importantly helpful. Cleo Williams and David Shin deserve special recogniton for their commendable assistance. As a Director of Marketing for a small electronics design and manufactiring business I know what it is to offer good customer service. I'm also a very demanding customer who is fully prepared and knows what he wants down to the "nuts and bolt". Cleo and David met and exceeded all of my expectations with every "I-dotted and T-crossed". Eleven years ago I bought a GS300 at Cerritos. That was a good expereince and so I had reason to return. This experience was even better and in all regards. Speaking of "T's" - in the words of Mr. T, "I pity the fool who doesn't buy their Lexus from Cerritos". Ron Garcia More

Al is very professional, kind and honest in dealing with his customer. He is dependable and quick in making decisions. Very knowledgeable, courteous and smart. The process of getting a brand new Lexus RX350 his customer. He is dependable and quick in making decisions. Very knowledgeable, courteous and smart. The process of getting a brand new Lexus RX350 with trade in, went smoothly. Al is very approachable. We were very happy and satisfied in driving home our new Lexus RX350. More

This was the most pleasant, easiest car purchase I've ever made. Sam Cho answered all of my questions, negotiated the deal over email (at my request), and was completely honest and upfront in terms of t ever made. Sam Cho answered all of my questions, negotiated the deal over email (at my request), and was completely honest and upfront in terms of the invoice price and the terms he could offer. When I came to the dealership to sign my paperwork and, subsequently, pick up my vehicle (which was at the port at the time of my purchase), Sam made sure everything went smoothly and that I was well taken care of. Lexi Tra, the sales consultant that handled my paperwork and went over the vehicle with me when it arrived, was incredibly sweet and a pleasure to work with. And Walid Sarsak, the finance manager who proceed the transaction, was amazing as well. I cannot say enough positive things about this dealership - they are terrific. More

I have owned 7 Lexus vehicles since 1996 and those purchases have been made through dealers in Northern California, Arizona and Las Vegas. Of course you cannot go wrong with Lexus for their value, sty purchases have been made through dealers in Northern California, Arizona and Las Vegas. Of course you cannot go wrong with Lexus for their value, style, reliability and service. Today I was exposed to Lexus of Cerritos for a buyout of my wife's RX-350. Candidly I was not prepared for the level of sales and service I received. Aymy Bronson is the best sales representative I have ever encountered in my life. She greeted me at the scheduled time and we began preparing the paperwork. Throughout the process I was impressed with her ease of manner, knowledge and committment to pure customer satisfaction. She made me feel at ease, walked me through the process and treated me with the utmost of respect. That same level of service and customer satisfaction was provided by Walid Sarsak (Finance Manager) and Sarah Ventresca (Assistant Service Manager). I cannot say enough about my experience today at this dealership and now I am "hooked on Lexus of Cerritos" thanks to Aymy, Walid and Sarah. If you are in the market for a Lexus, you must visit Lexus of Cerritos! Just be prepared to be treated as a VIP. Contact Aymy and she will take care of your every need in a cogenial and professional manner. Howard Wing - A very satisfied Lexus customer. More

I am very happy with the purchase of my IS 350C convertible. Allen was very helpful and went over and beyond the call of duty to make me feel special. He made sure I understood how to operate my c convertible. Allen was very helpful and went over and beyond the call of duty to make me feel special. He made sure I understood how to operate my car before I left the dealership. Great salesperson and greets you with a warm smile. More