Lexus of Cerritos

Extremely friendly and very easy to work with. They attend to your every need and are very sincere in helping you get the car you want. I would strongly recommend this dealership to anyone looking to p attend to your every need and are very sincere in helping you get the car you want. I would strongly recommend this dealership to anyone looking to purchase, trade or lease a car. More

Hands down, Cleo is the best in the business!! I purchased my IS 250 from Lexus of Cerritos 3 years ago and my experience was great from beginning to end. Cleo was very knowledgeable about the Lexus purchased my IS 250 from Lexus of Cerritos 3 years ago and my experience was great from beginning to end. Cleo was very knowledgeable about the Lexus product line and I never felt any pressure to purchase like I have at other dealerships. I have continued to get my car serviced at this dealership soley based on the friendliness of the staff and the quality of work but especially because every time I visit, Cleo still remembers me, goes out of his way to ensure that me and my car are doing well, and provides excellent service!! More

I know I've been lagging on a review, even after recommending my friend to get his 2012 IS350 F Sport package. Good thing right? OF COURSE! If it wasn't a great experience I would have never gone ba recommending my friend to get his 2012 IS350 F Sport package. Good thing right? OF COURSE! If it wasn't a great experience I would have never gone back and recommended my friend. I purchased an IS250 in July because my brother told me about Cleo. Cleo is the most down to earth person you can meet. REAL TALK, REAL SMOOTH, AND LEGIT. He's provides all the necessary information, had plenty of patients and kept me up to date on what he’s doing. I see Cleo running back and forth, each times he sees me, acknowledges me and let me know. He was able to work with me and cut out a good deal. Cleo tells it as it is, that’s what I like about him. If it’s something about credit that’s not going through he says it and tells me why. I didn’t feel once that I was pressured to buying anything. In addition, my friend was looking into buying a 2012 IS350 F Sport package. We shop at almost all the dealership in southern California looking for IS350 F Sport. We did found one that he really liked over at Glendale Lexus. Experience wasn’t great, offer wasn’t there, and felt pressured. I told my friend that he has to go to Cerritos Lexus, it’s a must! So my brother sit up a date, met up with Cleo, Cleo was busy with another client, but he kept us inform. Through the entire time he’s helping another client he’s helping us also, and that’s why I was saying Cleo is always moving! But always keeping us updated. So we sat down ran some number, and more number and more numbers. Cleo broke it down each time there was an offer given. Cleo was able to work out a deal in getting my friend civic off his hands that he was paying for. In Addition, Cleo didn’t pressure us, didn’t force a deal, we said we wanted a number we can pay and he was able to work it out. We walked out the dealership and my friend was so relieved, and had the biggest smile on his face. I walked in and came out happy with my 2012 IS250, and my friend walked in and came out happy with his IS350 F Sport Package. Definitely more people I know will be doing the same. DEFINITELY CLEO IS RECOMMENDED!!! More

This is the best service and care that I have ever This is the best service and care that I have ever received from any car dealer, "ever." When our car was finished the workmanship was meticulous. This is the best service and care that I have ever received from any car dealer, "ever." When our car was finished the workmanship was meticulous. Everyone was fast and pleasant mannered. I had an insurance claim and Dorothy worked to protect us and to insure that the carrier met the terms of our contract. That has never happened to me by any auto dealer in my life and I am 66 years old. More

Esther was great working with me ahead of time to get all my paperworks in order before I actually went to the dealership to pick up my car. This makes it very convenient for me since I'm at work and do not my paperworks in order before I actually went to the dealership to pick up my car. This makes it very convenient for me since I'm at work and do not have a lot of time to spare. She answered any questions I had and went over everything about my car with me at the time of purchase. Not that I was paying attention. I just too excited about my brand new car! Who wouldn't be! I would definitely recommend seeing Esther Gutierrez for your Lexus need! I'm very happy with my experience. More

We were very pleased with the service provided and thought Cleo was very good at his job and a real people person. We would certainly recommend him. thought Cleo was very good at his job and a real people person. We would certainly recommend him. More

I had my car serviced. I always deal with Dorothy Lunney. She really looks out for her customers and get you in and out as quickly as possible. Lunney. She really looks out for her customers and get you in and out as quickly as possible. More

MY DAUGHTER WAS LOOKING TO UP GRADE FROM HER 2011 SCION MY DAUGHTER WAS LOOKING TO UP GRADE FROM HER 2011 SCION XB TO A CERTIFIED PRE OWNED LEXUS IS250. I FOUND ONE ON YOUR WEB SITE AND IT HAD TO BE MY DAUGHTER WAS LOOKING TO UP GRADE FROM HER 2011 SCION XB TO A CERTIFIED PRE OWNED LEXUS IS250. I FOUND ONE ON YOUR WEB SITE AND IT HAD TO BE PEARL WHITE WITH BLACK INTERIOR. THE IS250 WAS A 2011 WITH A LITTLE OVER 9 K MILES,THAT MEET MY REQUIREMENTS. I SENT AN E MAIL REQUESTING SOMEONE TO GET BACK TO ME. LESS THAN 15 MINUTES LATER LEXI TRA ANSWERED MY REQUEST AND WE SET UP A TEST DRIVE. THEY GAVE US A VERY FAIR PRICE ON THE TRADE IN AND ALSO WORKED WITH US ON THE PRICE AND THE PAYMENTS WHICH MADE MY DAUGHTER AND I FEEL COMFORTABLE. IN ALL I CAN SAY IT WAS TRULY THE BEST EXPERINCE I HAVE EVER HAD BUYING A CAR FROM A DEALERSHIP. THANK YOU LEXI FOR THE TIME YOU SPENT GOING OVER ALL THE FETURES, SINKING HER PHONE TO THE BLUE TOOTH AND FOR THE FOLLOW UP PHONE CALL. More

Cleo Williams is a kind and funny man. He was able to get along with my family an I, making us feel comfortable and excited.This is my first time buying a car and he made me feel confident with the payments along with my family an I, making us feel comfortable and excited.This is my first time buying a car and he made me feel confident with the payments and made my first time buying a car a special moment for me. I will recommend this dealership and recommend Mr. Williams. Thank you for your help, I'm loving my car. Brandi Lopez More

Desmond Thompson is Carte Blanc'e/Top Tier. For years I always purchased My Lexus' from another dealership. I would always come to Cerritos for My Servicing due to the superior service structure Mr. Brenn always purchased My Lexus' from another dealership. I would always come to Cerritos for My Servicing due to the superior service structure Mr. Brenner has implemented. While waiting on my vehicle I met a gentleman Desmond Thompson. Desmond is one of the nicest, genuine, honest people I have met in quite a while. Needless to say, I decided to purchase My 4th Lexus with the Cerritos Dealership. I am thoroughly satisfied, Patrick Terhaar and the Lexus Corporation should feel proud to have an Employee with high integrity such as Desmond Thompson More