Lexus of Cerritos

From the moment I pulled up to the lot of this dealership I felt the star treatment! I had talked with Mo Qureshi on the phone and he was anticipating my arrival. He was most gracious and ready to do whateve I felt the star treatment! I had talked with Mo Qureshi on the phone and he was anticipating my arrival. He was most gracious and ready to do whatever he could to work something out for me; however I didn't arrive at the time I had told him, so Mo ended up being on a test drive. The staff out front was extremely polite as well as everyone in the showroom. Cleo was very friendly (smiled) so important to me, and offered me a cool drink while awaiting Mo's return. Mo arrived and actually introduced me to Cleo whom to my surprise would be handling my needs. I provided minimal information to him, filled out a short application and in less than 10 minutes Cleo was back with a print out of the exact terms I wanted for my car. It couldn't have been any simplier!! Everything was so quick, fast and easy. Cleo was a true professional and provided great customer service. He offered advice and shared insight on the importance of the warranty, which gave me a real sense of piece about my car. There were a few items I needed additional assistance with and Cleo followed through and delivered on everything I asked! I really couldn't have been more pleased!! Thank you Lexus of Cerritos and Cleo!! You all are awesome!! More

We found Alex and Lexi very helpful,pleasant and knowledgeable. We bought a Lexus 16 years ago at Cerritos Lexus. We returned to the same dealership and again chose a Lexus based on our past favora knowledgeable. We bought a Lexus 16 years ago at Cerritos Lexus. We returned to the same dealership and again chose a Lexus based on our past favorable experience with both the personnel and the product. More

Dorothy Lunney is "Simply the Best"! Trust Dorothy Lunney is "Simply the Best"! Trust is very important and she has earned my trust over the 11 years that we have been bringing our Lexus S Dorothy Lunney is "Simply the Best"! Trust is very important and she has earned my trust over the 11 years that we have been bringing our Lexus SUV's into Lexus of Cerritos for service. Dorothy is the only one I trust when it comes to my wife going in by herself for any service to be done. Before meeting Dorothy, I made it a point to take in vehicles myself for any service but with Dorothy I have no worries about my wife going in by herself and being taken advantage of. Latest visit was for scheduled maintenance and Dorothy, as always, made my wife feel like family and made sure that she understood what service was being done and cost that it would be. The actual cost ended up being less than the estimate. If you need service done on your Lexus, I recommend you think about Lexus of Cerritos and making appointment with Dorothy Lunney! More

Desmond was awesome! So helpful, attentive and caring. He showed true integrity! Didnt work with Lexi but talked to her while waiting and she was so sweet and helpful. Would definately work with them agai He showed true integrity! Didnt work with Lexi but talked to her while waiting and she was so sweet and helpful. Would definately work with them again on my next care. More

DESMOND IS THE COOL IN "COOLBIRD" WHEN HE GAVE ME THE MODEL I WANTED AT THE PRICE I NEEDED! WORKING WITH THIS DEALERSHIP HAS BEEN THE BEST BUYING EXPERIANCE FOR ME! I PLAN TO COME BACK AGAIN. ME THE MODEL I WANTED AT THE PRICE I NEEDED! WORKING WITH THIS DEALERSHIP HAS BEEN THE BEST BUYING EXPERIANCE FOR ME! I PLAN TO COME BACK AGAIN. More

short and to the point. I didn't wait long to get the deal I wanted but waited a while for financing. Some of my needs were not met in finance because of a small misunderstanding. As a result, I had to deal I wanted but waited a while for financing. Some of my needs were not met in finance because of a small misunderstanding. As a result, I had to return to the dealer to complete additional paperwork. More

A huge thank you to Eddy Lin for helping me in my search for my perfect car. This was my first car purchase (my parents bought me my first car) so I was really nervous about the whole process of car shoppin for my perfect car. This was my first car purchase (my parents bought me my first car) so I was really nervous about the whole process of car shopping since I heard so many nightmare stories from my friends about dealers pressuring you and ripping you off. Thankfully, this wasn't the case at all here. I'm so glad Eddy was the first to greet me when I walked into Lexus. He was very understanding and respectful of what I wanted and what I didn't want. For example, I was really clear about not wanting the Navigation System, and he never mentioned it again (hallelujah!), unlike other car dealers who kept giving me a million reasons to get the Navigation when I told them I simply WASN'T interested. Also, I told him I didn't know much about cars (horsepower, # of cylinders, torque RPM, etc.) and he explained EVERYTHING in a way I understood. He was completely knowledgeable and worked with me on the pricing too!! Even after the car was purchased, he was with me every step of the way to make sure I understood every feature of the car. I got a phone call that evening to make sure I was truly happy with my decision. Eddy just goes that extra mile and you can tell he truly cares about his clients. If you're looking for a Lexus, I highly recommend Eddy. More

First of all I want to thank CLEO Williams for helping me out to get a brand new Lexus SUV 2013.he was a kind sales man knows the feeling of others and knows how handle his customer.His very courteous to me. out to get a brand new Lexus SUV 2013.he was a kind sales man knows the feeling of others and knows how handle his customer.His very courteous to me.I will recommend Lexus of Cerritos to my friends its my pleasure to meet guys out there at Lexus Cerritos like CLEO Williams.he made me satisfied and his very accommodating.thanks CLEO ...God bless u and more power. More

A++++!! Al alcantara is a great sales guy and no dirty sales tactics just Straight honest sales guy that help customer satisfy their need! Highly recommended! sales tactics just Straight honest sales guy that help customer satisfy their need! Highly recommended! More

Very friendly people working to get the customer excellent service! Get the loaner car while my car is in service, will definitely come back here next time. excellent service! Get the loaner car while my car is in service, will definitely come back here next time. More