Lexus of Cerritos

The employees at this dealer were very helpful in assisting me in my purchase. They were able to answer all my questions and I was very satisfied with my purchase. Allen Johnson was very helpful and assisting me in my purchase. They were able to answer all my questions and I was very satisfied with my purchase. Allen Johnson was very helpful and I was lucky to have him help me throughout this stressful process. More

Al is very professional, kind and honest in dealing with his customer. He is dependable and quick in making decisions. Very knowledgeable, courteous and smart. The process of getting a brand new Lexus RX350 his customer. He is dependable and quick in making decisions. Very knowledgeable, courteous and smart. The process of getting a brand new Lexus RX350 with trade in, went smoothly. Al is very approachable. We were very happy and satisfied in driving home our new Lexus RX350. More

From the moment I walked into the showroom until the time I left with my new GS350 my experience was EXCELLENT! Everyone I met was friendly, but more importantly helpful. Cleo Williams and David Shin deserve I left with my new GS350 my experience was EXCELLENT! Everyone I met was friendly, but more importantly helpful. Cleo Williams and David Shin deserve special recogniton for their commendable assistance. As a Director of Marketing for a small electronics design and manufactiring business I know what it is to offer good customer service. I'm also a very demanding customer who is fully prepared and knows what he wants down to the "nuts and bolt". Cleo and David met and exceeded all of my expectations with every "I-dotted and T-crossed". Eleven years ago I bought a GS300 at Cerritos. That was a good expereince and so I had reason to return. This experience was even better and in all regards. Speaking of "T's" - in the words of Mr. T, "I pity the fool who doesn't buy their Lexus from Cerritos". Ron Garcia More

This was the most pleasant, easiest car purchase I've ever made. Sam Cho answered all of my questions, negotiated the deal over email (at my request), and was completely honest and upfront in terms of t ever made. Sam Cho answered all of my questions, negotiated the deal over email (at my request), and was completely honest and upfront in terms of the invoice price and the terms he could offer. When I came to the dealership to sign my paperwork and, subsequently, pick up my vehicle (which was at the port at the time of my purchase), Sam made sure everything went smoothly and that I was well taken care of. Lexi Tra, the sales consultant that handled my paperwork and went over the vehicle with me when it arrived, was incredibly sweet and a pleasure to work with. And Walid Sarsak, the finance manager who proceed the transaction, was amazing as well. I cannot say enough positive things about this dealership - they are terrific. More

I am very happy with the purchase of my IS 350C convertible. Allen was very helpful and went over and beyond the call of duty to make me feel special. He made sure I understood how to operate my c convertible. Allen was very helpful and went over and beyond the call of duty to make me feel special. He made sure I understood how to operate my car before I left the dealership. Great salesperson and greets you with a warm smile. More

I have owned 7 Lexus vehicles since 1996 and those purchases have been made through dealers in Northern California, Arizona and Las Vegas. Of course you cannot go wrong with Lexus for their value, sty purchases have been made through dealers in Northern California, Arizona and Las Vegas. Of course you cannot go wrong with Lexus for their value, style, reliability and service. Today I was exposed to Lexus of Cerritos for a buyout of my wife's RX-350. Candidly I was not prepared for the level of sales and service I received. Aymy Bronson is the best sales representative I have ever encountered in my life. She greeted me at the scheduled time and we began preparing the paperwork. Throughout the process I was impressed with her ease of manner, knowledge and committment to pure customer satisfaction. She made me feel at ease, walked me through the process and treated me with the utmost of respect. That same level of service and customer satisfaction was provided by Walid Sarsak (Finance Manager) and Sarah Ventresca (Assistant Service Manager). I cannot say enough about my experience today at this dealership and now I am "hooked on Lexus of Cerritos" thanks to Aymy, Walid and Sarah. If you are in the market for a Lexus, you must visit Lexus of Cerritos! Just be prepared to be treated as a VIP. Contact Aymy and she will take care of your every need in a cogenial and professional manner. Howard Wing - A very satisfied Lexus customer. More

Allen was a great car salesman. Got us in and out in less than 5 hrs. He's very friendly and personable. This is my husbands and I first Lexus. We couldn't be more happier. We love our new 2013 GS350 F sport than 5 hrs. He's very friendly and personable. This is my husbands and I first Lexus. We couldn't be more happier. We love our new 2013 GS350 F sport. Allen you Rock and you got it Done!!!!! More

I bought a new IS 250 with Aymy Bronson and it was the best car buying experience ever. From the start to the end of the sales process, Aymy was upfront, quick to respond, patient and honest. Aymy took th best car buying experience ever. From the start to the end of the sales process, Aymy was upfront, quick to respond, patient and honest. Aymy took the time to answer all my questions and concerns and took time to walk me through all the car functions after then paper work was completed. If you want a strees free buying experience Aymy is the one!!! Thanks Aymy. More

I brought my Rx-350 in for regularly scheduled maintenance and as always Dorothy Lunney did an exceptional job on making additional service recommendations to help my car stay in top condition. maintenance and as always Dorothy Lunney did an exceptional job on making additional service recommendations to help my car stay in top condition. What made this visit worth raving about was that Dorothy Lunney put me in a Loaner car (an RX-350) to help me have zero transportation down time since I was at a major advertising deadline. I could not be without transportation since I have Major clients who needed to get their advertising orders in so they could achieve their business goals and I drive all over So Cal to service my clients. While I was working through the deadlines I was victimized by a " window smash and grab" auto break in on the loaner car I was given to drive. My laptop, Ipad, day timer and technology accessories were all stolen in the incident which was a major setback. I bought the loaner car with the smashed window in to Dorothy Lunney and Loaner Coordinator Haidee Villegas the same day. They listened to my story and empathized with my circumstance. Haidee Villegas then moved quickly to get me into another loaner car. Haidee Villegas teamed up with Daniel Lara to get me into another RX-350 that was just brought back from a previous client. I was in a hurry and both Daniel and Haidee had insisted on having the car washed and cleaned before they would let me drive off in it. My day had blown up on me and I had to get to an appointment with a Major Client and The team of Dorothy Lunney, Haidee Villegas and Daniel Lara came through and came through big! That is what compassionate service in the Pursuit of Excellence looks like. To add to all of that Haidee and Daniel are working with my Insurance to get the Auto glass replaced that was smashed. I want to give a special shout to my people Dorothy Lunney, Haidee Villegas and Daniel Lara at Lexus of Cerritos. You guys rock and you turned a bad situation into a much better one. Thanks again! More

Bought a car from Allen Johnson, he got it done when other sales people couldn't. He is super awesome. If you are gonna buy a car talk to Allen first don't and don't waste your time! other sales people couldn't. He is super awesome. If you are gonna buy a car talk to Allen first don't and don't waste your time! More