Lexus of Cerritos

I bought a new IS250 with Aymy Bronson and it was the best car-buying experience I've ever had! From the beginning to the end of the sales process, Aymy was upfront, quick to respond, patient, and most i best car-buying experience I've ever had! From the beginning to the end of the sales process, Aymy was upfront, quick to respond, patient, and most importantly - honest. Aymy was very responsive to giving me a quote, spec sheet, and matched my offer for the most competitive price. Aymy was willing to work around my schedule and even met me on her day off! The actual sales process was seamless and painless - there was no haggling or last-minute bait & switch tactic that some dealerships are known for. She didn't push the extended warranty, unlike some dealers, and was extremely patient in answering all my questions and concerns and took the time to walk me through all the car functions after the paperwork was done. If you want an honest, fair, and stress-free car-shopping experience, Aymy is THE ONE! Thank you Aymy! More

I went to this dealer to buy a new Lexus, Cleo was very informative,friendly and overall a joy to work with. I would gladly return to this dealership In the future. informative,friendly and overall a joy to work with. I would gladly return to this dealership In the future. More

Nader and Bashir took care of our car needs like we were family! If your are in need of a quality Lexus, and live in SoCal you should visit Lexus of Ceritos! family! If your are in need of a quality Lexus, and live in SoCal you should visit Lexus of Ceritos! More

After a visit to our "local" Lexus dealership, my wife and I were very discouraged. It was worth the 40 mile drive to Cerritos. The sale was painless and Aymy was very helpful and pr dealership, my wife and I were very discouraged. It was worth the 40 mile drive to Cerritos. The sale was painless and Aymy was very helpful and professional. They had the exact car we wanted (CT200h) with the features we wanted. I appreciate the no pressure sale and will recommend this dealership to our friends. Thanks! More

***HIGHLY RECOMMEND*** Mere words can not fully express ***HIGHLY RECOMMEND*** Mere words can not fully express the gratitude I feel towards Lexus of Cerritos and their staff. I recently leased my first br ***HIGHLY RECOMMEND*** Mere words can not fully express the gratitude I feel towards Lexus of Cerritos and their staff. I recently leased my first brand new car (CT200h) through Lexus of Cerritos and was astonished by their professionalism and general demeanor. I dealt, individually, with Esther Gutierrez from the Internet Sales Department, and Dorothy Lunney, of the Service Department. These two were beyond helpful with, seemingly, only my best interest at hand. Their knowledge of the Lexus product, as a whole, was far superior to other Lexus dealers I've visited in the past. The fact is, at Lexus of Cerritos, customer service is paramount (which is key with me). The staff is friendly, knowledgable, and honest. Seemingly impossible traits to find in a car dealership nowadays. This alone was enough to ease my ambivalence towards the entire car-buying process, but Dorothy and Esther brought about a new level of confidence with their great attitudes. Im not certain when I'll be purchasing another car, but what I am certain of, is that it will be from Lexus of Cerritos... NO QUESTION!!! More

Dorothy Lunney is simply the best! She makes my life so much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! More

I purchased my third Lexus from Lexus of Cerritos. Esther Guttierez was my salesperson. She is amazing. Very helpful, no pressure, took me on test drives of numerous cars of my choosing. I cannot s Esther Guttierez was my salesperson. She is amazing. Very helpful, no pressure, took me on test drives of numerous cars of my choosing. I cannot say that I negotiated too much because the 2013 ES 350's had just arrived on the lot that week. There was another Lexus dealership that was pressing me to buy a 2012 as they wanted to move them off the lot. But Esther did offer me better deals with add-on's than the other dealership had. She delivered the car to my home and oversaw every detail. I would definitely buy my 4th Lexus from Esther! Dorothy Lunney oversaw the addition of chromed rims to my ES 350. There were a few snags getting the process done but Dorothy was on top of it every step of the way and made my experience painless. Whether it was a loaner or replacing a soiled carpet mat, I never had to wait more than 10 minutes. I would definitely request Dorothy as my service rep. I have compared Lexus to both BMW and Mercedes and love Lexus for its smooth ride and amenities. Both Esther and Dorothy are the best! More

Hi, I was considering buying my first car, a used 2003 Lexus IS300. I called a few different dealers regarding having an vehicle inspection done before I purchased it. When I called Lexus of Cerritos, I Lexus IS300. I called a few different dealers regarding having an vehicle inspection done before I purchased it. When I called Lexus of Cerritos, I spoke to Dorothy Lunney in service. She was by far the most passionate, knowledgeable and informative person I spoke to. I live a mile away from another Lexus dealer but after talking to my Mom and Stepdad, we felt it would be worth the 20 mile drive to Lexus of Cerritos (because of Dorothy). We were right, Dorothy went over several things about the car and it's histroy with me and made me feel very comfortible. If she didn't know something, she would say hang on and let me get that information from someone who is an expert in that area. She told me it was the best $140.00 I would every spend on my car and she was right. Thank you Dorothy and Lexus of Cerritos, I am a first time car buyer, first time Lexus owner and a new life long customer. Nicole More

Dorothy Lunney has been our service advisor since we purchased our Lexus five years ago. She has always been friendly and very helpful. It's so nice to deal with the same person every time we take the c purchased our Lexus five years ago. She has always been friendly and very helpful. It's so nice to deal with the same person every time we take the car for service. More

Five years ago my fiance and I went into Lexus of Cerritos to purchase a car. Our credit was bad and we had very little for a down payment. Fortunately for us we ran into a sales associate by the nam Cerritos to purchase a car. Our credit was bad and we had very little for a down payment. Fortunately for us we ran into a sales associate by the name of Cleophus Williams (Cleo). He treated us with such respect and dignity and was very helpful in assisting us in purchasing our car. He was always upfront, knowledgeable and most important, HONEST. Fast forward to 5 years later, we decided to look into possibly purchasing another car. Without hesitation, we went back to Lexus of Cerrtios and asked for Cleo. Amazingly, when Cleo walked up and saw us, he immediately remembered us. We were in a better position financially and our credit was excellent. Cleo treated us with the same level of respect, as when we first walked into the dealership five years prior. He is always patient, and never rushes you and treats you as if you were VIP. Our entire experience with all of the staff was wonderful. We even met a few new friends, Sam the sales manager and our excellent finance specialist who got us a great percentage rate on our new car. They did everything they could to make sure we were comfortable with our decision. Needless to say, we highly recommend Lexus of Cerritos and our wonderful salesman, Cleo! (BWS) We just want to thank all of you for such a wonderful experience. More