Lexus of Cerritos

Dorothy Lunney is simply the best! She makes my life so much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! More

I purchased my third Lexus from Lexus of Cerritos. Esther Guttierez was my salesperson. She is amazing. Very helpful, no pressure, took me on test drives of numerous cars of my choosing. I cannot s Esther Guttierez was my salesperson. She is amazing. Very helpful, no pressure, took me on test drives of numerous cars of my choosing. I cannot say that I negotiated too much because the 2013 ES 350's had just arrived on the lot that week. There was another Lexus dealership that was pressing me to buy a 2012 as they wanted to move them off the lot. But Esther did offer me better deals with add-on's than the other dealership had. She delivered the car to my home and oversaw every detail. I would definitely buy my 4th Lexus from Esther! Dorothy Lunney oversaw the addition of chromed rims to my ES 350. There were a few snags getting the process done but Dorothy was on top of it every step of the way and made my experience painless. Whether it was a loaner or replacing a soiled carpet mat, I never had to wait more than 10 minutes. I would definitely request Dorothy as my service rep. I have compared Lexus to both BMW and Mercedes and love Lexus for its smooth ride and amenities. Both Esther and Dorothy are the best! More

Hi, I was considering buying my first car, a used 2003 Lexus IS300. I called a few different dealers regarding having an vehicle inspection done before I purchased it. When I called Lexus of Cerritos, I Lexus IS300. I called a few different dealers regarding having an vehicle inspection done before I purchased it. When I called Lexus of Cerritos, I spoke to Dorothy Lunney in service. She was by far the most passionate, knowledgeable and informative person I spoke to. I live a mile away from another Lexus dealer but after talking to my Mom and Stepdad, we felt it would be worth the 20 mile drive to Lexus of Cerritos (because of Dorothy). We were right, Dorothy went over several things about the car and it's histroy with me and made me feel very comfortible. If she didn't know something, she would say hang on and let me get that information from someone who is an expert in that area. She told me it was the best $140.00 I would every spend on my car and she was right. Thank you Dorothy and Lexus of Cerritos, I am a first time car buyer, first time Lexus owner and a new life long customer. Nicole More

Dorothy Lunney has been our service advisor since we purchased our Lexus five years ago. She has always been friendly and very helpful. It's so nice to deal with the same person every time we take the c purchased our Lexus five years ago. She has always been friendly and very helpful. It's so nice to deal with the same person every time we take the car for service. More

Five years ago my fiance and I went into Lexus of Cerritos to purchase a car. Our credit was bad and we had very little for a down payment. Fortunately for us we ran into a sales associate by the nam Cerritos to purchase a car. Our credit was bad and we had very little for a down payment. Fortunately for us we ran into a sales associate by the name of Cleophus Williams (Cleo). He treated us with such respect and dignity and was very helpful in assisting us in purchasing our car. He was always upfront, knowledgeable and most important, HONEST. Fast forward to 5 years later, we decided to look into possibly purchasing another car. Without hesitation, we went back to Lexus of Cerrtios and asked for Cleo. Amazingly, when Cleo walked up and saw us, he immediately remembered us. We were in a better position financially and our credit was excellent. Cleo treated us with the same level of respect, as when we first walked into the dealership five years prior. He is always patient, and never rushes you and treats you as if you were VIP. Our entire experience with all of the staff was wonderful. We even met a few new friends, Sam the sales manager and our excellent finance specialist who got us a great percentage rate on our new car. They did everything they could to make sure we were comfortable with our decision. Needless to say, we highly recommend Lexus of Cerritos and our wonderful salesman, Cleo! (BWS) We just want to thank all of you for such a wonderful experience. More

I have the best sale man ever...He took care of everything we needed. NUMBER 1!i will surely refer my friends and family there. everything we needed. NUMBER 1!i will surely refer my friends and family there. More

I loved working with Aymy. She is a lovely lady and made me feel so comfortable. There was no hard sale on her part. When I make my final decision I know that Aymy will be the Sales Consulant I would most me feel so comfortable. There was no hard sale on her part. When I make my final decision I know that Aymy will be the Sales Consulant I would most comfortable with. Thank you Aymy More

Ms. Dorothy Lunny assisted me with all the issues. I also had a loaner car while my car was in the service. The work was done on time. I am satisfied with the service at Cerrito Lexus. had a loaner car while my car was in the service. The work was done on time. I am satisfied with the service at Cerrito Lexus. More

Sonia is an excellent service manager. She cares about me and my car as much as I do. You always returns my calls in a timely fashion. Explains everything to me in a simple and clear manner. Sonia care me and my car as much as I do. You always returns my calls in a timely fashion. Explains everything to me in a simple and clear manner. Sonia cares about the cost and lets me know when there are deals. I will continue to do business at this location. The car was purchased there and everything has been exceptional. It is one of the friendliest, welcoming places I have ever taken my car too for repair. More

Okay, she did it again. What's with this girl? SHE'S THE VERY BEST! Sarah Ventresca is so nice, lovely, smart, mechanical and technical (that's hard to come by)and has the best attitude. She makes it THE VERY BEST! Sarah Ventresca is so nice, lovely, smart, mechanical and technical (that's hard to come by)and has the best attitude. She makes it such a pleasure for me to come in and spend the big bucks! Seriously, it really is a pleasure doing business with Lexus of Cerritos because of people like Sarah. I'm thinking a raise may be in order? (you can thank me later). Oh yea, did I say she's easy on the eyes? That certainly doesn't hurt. Thank you again Sarah! More