Lexus of Cerritos

First of all I want to thank CLEO Williams for helping me out to get a brand new Lexus SUV 2013.he was a kind sales man knows the feeling of others and knows how handle his customer.His very courteous to me. out to get a brand new Lexus SUV 2013.he was a kind sales man knows the feeling of others and knows how handle his customer.His very courteous to me.I will recommend Lexus of Cerritos to my friends its my pleasure to meet guys out there at Lexus Cerritos like CLEO Williams.he made me satisfied and his very accommodating.thanks CLEO ...God bless u and more power. More

A huge thank you to Eddy Lin for helping me in my search for my perfect car. This was my first car purchase (my parents bought me my first car) so I was really nervous about the whole process of car shoppin for my perfect car. This was my first car purchase (my parents bought me my first car) so I was really nervous about the whole process of car shopping since I heard so many nightmare stories from my friends about dealers pressuring you and ripping you off. Thankfully, this wasn't the case at all here. I'm so glad Eddy was the first to greet me when I walked into Lexus. He was very understanding and respectful of what I wanted and what I didn't want. For example, I was really clear about not wanting the Navigation System, and he never mentioned it again (hallelujah!), unlike other car dealers who kept giving me a million reasons to get the Navigation when I told them I simply WASN'T interested. Also, I told him I didn't know much about cars (horsepower, # of cylinders, torque RPM, etc.) and he explained EVERYTHING in a way I understood. He was completely knowledgeable and worked with me on the pricing too!! Even after the car was purchased, he was with me every step of the way to make sure I understood every feature of the car. I got a phone call that evening to make sure I was truly happy with my decision. Eddy just goes that extra mile and you can tell he truly cares about his clients. If you're looking for a Lexus, I highly recommend Eddy. More

A++++!! Al alcantara is a great sales guy and no dirty sales tactics just Straight honest sales guy that help customer satisfy their need! Highly recommended! sales tactics just Straight honest sales guy that help customer satisfy their need! Highly recommended! More

Very friendly people working to get the customer excellent service! Get the loaner car while my car is in service, will definitely come back here next time. excellent service! Get the loaner car while my car is in service, will definitely come back here next time. More

I bought a new IS250 with Aymy Bronson and it was the best car-buying experience I've ever had! From the beginning to the end of the sales process, Aymy was upfront, quick to respond, patient, and most i best car-buying experience I've ever had! From the beginning to the end of the sales process, Aymy was upfront, quick to respond, patient, and most importantly - honest. Aymy was very responsive to giving me a quote, spec sheet, and matched my offer for the most competitive price. Aymy was willing to work around my schedule and even met me on her day off! The actual sales process was seamless and painless - there was no haggling or last-minute bait & switch tactic that some dealerships are known for. She didn't push the extended warranty, unlike some dealers, and was extremely patient in answering all my questions and concerns and took the time to walk me through all the car functions after the paperwork was done. If you want an honest, fair, and stress-free car-shopping experience, Aymy is THE ONE! Thank you Aymy! More

I went to this dealer to buy a new Lexus, Cleo was very informative,friendly and overall a joy to work with. I would gladly return to this dealership In the future. informative,friendly and overall a joy to work with. I would gladly return to this dealership In the future. More

Nader and Bashir took care of our car needs like we were family! If your are in need of a quality Lexus, and live in SoCal you should visit Lexus of Ceritos! family! If your are in need of a quality Lexus, and live in SoCal you should visit Lexus of Ceritos! More

After a visit to our "local" Lexus dealership, my wife and I were very discouraged. It was worth the 40 mile drive to Cerritos. The sale was painless and Aymy was very helpful and pr dealership, my wife and I were very discouraged. It was worth the 40 mile drive to Cerritos. The sale was painless and Aymy was very helpful and professional. They had the exact car we wanted (CT200h) with the features we wanted. I appreciate the no pressure sale and will recommend this dealership to our friends. Thanks! More

***HIGHLY RECOMMEND*** Mere words can not fully express ***HIGHLY RECOMMEND*** Mere words can not fully express the gratitude I feel towards Lexus of Cerritos and their staff. I recently leased my first br ***HIGHLY RECOMMEND*** Mere words can not fully express the gratitude I feel towards Lexus of Cerritos and their staff. I recently leased my first brand new car (CT200h) through Lexus of Cerritos and was astonished by their professionalism and general demeanor. I dealt, individually, with Esther Gutierrez from the Internet Sales Department, and Dorothy Lunney, of the Service Department. These two were beyond helpful with, seemingly, only my best interest at hand. Their knowledge of the Lexus product, as a whole, was far superior to other Lexus dealers I've visited in the past. The fact is, at Lexus of Cerritos, customer service is paramount (which is key with me). The staff is friendly, knowledgable, and honest. Seemingly impossible traits to find in a car dealership nowadays. This alone was enough to ease my ambivalence towards the entire car-buying process, but Dorothy and Esther brought about a new level of confidence with their great attitudes. Im not certain when I'll be purchasing another car, but what I am certain of, is that it will be from Lexus of Cerritos... NO QUESTION!!! More

Dorothy Lunney is simply the best! She makes my life so much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! much easier when I take my lexus in! Lexus has the best customer service!I recommend Lexus of Cerritos! More