Lexus of Cerritos

Allen's service was impeccable. He is extremely knowledgeable of the product. He is dependable , patient and caring. This was the best experience I have ever had in buying a car. I would recommend knowledgeable of the product. He is dependable , patient and caring. This was the best experience I have ever had in buying a car. I would recommend this salesman and this dealer to everyone. More

What a delight it was to have Aymy Bronson as my sales person. She was friendly, very efficient explaining everything to me. This is the VERY best service I have ever had with a car dealer. I love my person. She was friendly, very efficient explaining everything to me. This is the VERY best service I have ever had with a car dealer. I love my new Lexus. Aymy got me just hat I wanted, More

I went to help a friend of mine during the negotiations. I have managed sales departments and know how to handle sales people. The wonderful experience we had at Lexus of Cereitos is that Allen Johnson is n I have managed sales departments and know how to handle sales people. The wonderful experience we had at Lexus of Cereitos is that Allen Johnson is not a salesperson. He truly cares about helping you find and get exactly what you need. I see him as a customer advocate. He is there to help his customers. This makes the easiest and best experience. My friend purchased the exact car she wanted at an awesome price. She was not sold anything. Lexus and Allen Johnson have a customer for life. Thank you More

My husband and I went to Lexus of Cerritos interested in buying a car. We were greeted warmly by Allen Johnson, who I must say impressed me immediately. He is personable and genuine. I would refer my fam buying a car. We were greeted warmly by Allen Johnson, who I must say impressed me immediately. He is personable and genuine. I would refer my family and friends to him without hesitation. We bought a Lexus and had the BEST experience ever in buying a car. Allen made it memorable. More

Came with my sister to look at IS250's. We had the pleasure of working with Allen, who did an outstanding job. The entire purchasing experience was no hassle, and always felt like customer was first. pleasure of working with Allen, who did an outstanding job. The entire purchasing experience was no hassle, and always felt like customer was first. Certainly recommend this dealership and working with Allen. More

We really want to thank Allen Johnson for his assistance in selecting out Lexus hybrid. At the time we purchased the car, we weren't totally sure exactly what we wanted. We were leaning towards a hybrid, th in selecting out Lexus hybrid. At the time we purchased the car, we weren't totally sure exactly what we wanted. We were leaning towards a hybrid, though, and with help from Mr. johnson, selected one. We feel it is a great car so far and look forward to enjoying it in the future. The overall experience was good and we thank Mr. Johnson and Lexus of Cerritos. Sincerely, Larry Quatrone and Therese Wright More

Allen was very courteous, his knowledge of the Lexus product was exceptional and he was very involved with the deal all the way through financing and service. We have never had this high level of custom product was exceptional and he was very involved with the deal all the way through financing and service. We have never had this high level of customer service in our 35 years of purchasing automobiles. 5 star service. More

In searching for a new car via internet, Lexus of Cerritos by far offered us the best deal of the 4 other Lexus dealerships throughout Southern California. Our research of various models,options,and Cerritos by far offered us the best deal of the 4 other Lexus dealerships throughout Southern California. Our research of various models,options,and prices led us to the exceptional service provided by our internet salesman Al Alcantara. His quick service responses to our many questions via emails gave us the satisfaction of visiting him first on our list of dealers(Lexus of Carlsbad was next). We found Al to be "genuine" in our quest and the satisfaction that he was going to do his "best" to deliver the "best" for us. He was very knowledgeable of the GS350 and pointed out several car features that are best demonstrated in person. His negotiation skills with us as well as his manager proved diligent because after 4 times of back and forth, we were pleased with the end result and that Al delivered as promised! As a new Lexus owner,(and Mercedes too) I can honestly say, "Customer Service" is Al Alcantara's middle name...His "people skills" (not the stereotyped car salesman) is top of the line and we will recommend Lexus of Cerritos and Al to everyone we meet when they see our car for the first time. In servicing our Mercedes over the last seven years, I had never written a review on a website like this on their behalf and/nor ever had the desire. Our overall experience was excellent and we are now loyal customers of Lexus! Thanks to Al Alcantara and Marouan Mossadaq for taking care of us! More

It has been more than two decades since I’ve set foot into a dealership to make a purchase. Frankly, I have no patience for the sales process. If it were up to me I would like to do it all from home, into a dealership to make a purchase. Frankly, I have no patience for the sales process. If it were up to me I would like to do it all from home, but all that changed when I visited Lexus of Cerritos. Of course this was a team effort, my wife picked the car. All I did was sign and had a great experience with our sales person Al Alcantara and the sales Manager Sam Cho. I felt so at ease and at home I must say. I immediately recognized Al’s honesty and sincerity. Al Alcantara did everything possible to make this experience pleasant and positive. I really do appreciate and recognize all he did for me. I know he went above and beyond the call of duty. I am extremely satisfied and would recommend Al Alcantara to anyone that would be reluctant to step into a Lexus Dealership. I live a few short convenient miles from the dealership, if you’re far from this location, I would recommend the drive to Lexus of Cerritos. The experience will be worth it. It has been a little over a week since I got my black ES350 and I am super excited. I’ll be back in a few years to get my LS460 and I’ll be looking for Al Alcantara to make the Deal. Thanks again to Al Alcantara and the entire team that helped make this deal possible. More

We have been looking for a specific used SUV for quite some time. We discovered that Lexus of Cerritos had the exact vehicle in pristine condition. When my wife and I went to look at the car, Allen Johnso some time. We discovered that Lexus of Cerritos had the exact vehicle in pristine condition. When my wife and I went to look at the car, Allen Johnson was the first sales person to approach us. I am normally highly suspect and critical of car sales people, however, Allen's approach was extremely refreshing. He was very friendly and knowledgeable about all the vehicles on the lot, both new and used. He was excellent at understanding our needs, and was always available to assist us with every question while making sure we understood everything from the contract to the infotainment system. He even made sure my Pregnant wife got a bite to eat when she got a little hungry. This is my best car buying experience by far and I will definitely refer friends and family back to Allen in the future. My Wife and I left San Diego at 7:00 AM to see a number of cars in the LA area that morning. After our experience with Allen and receiving a great deal, it was very well worth the trip! More