Lexus of Cerritos

Lexus of Cerritos and associate Jamie Lee consistently 'go that extra mile' in the areas of customer service and satisfaction. I am always impressed by their efficiency, courtesy and willingness to accom 'go that extra mile' in the areas of customer service and satisfaction. I am always impressed by their efficiency, courtesy and willingness to accomodate. Again, I come away being a completely satisfied customer! Thank you! More

Dorathy Luney was one of the best and friendly service representative I have seen and she takes good care of her customers. She explains the service in detail and takes time to connect with the customer a representative I have seen and she takes good care of her customers. She explains the service in detail and takes time to connect with the customer and I would certainly recommend her. More

Mr. Lee is the only service consultant I trust. He's always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. More

I regularly return to Lexus of Cerritos for all routine service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way to make certain I fully understand the vehicle and the particular service requirements. Because he is trustworthy and accommodating, I even choose to have my Lexus detailed twice a year at the dealership. More

I bought the new Lexus CT200h with Jay Kim at Lexus of Cerritos. Overall, the buying experience was very pleasant. Also, Jay had the extensive knowledge of the vehicle and all the process went very s Cerritos. Overall, the buying experience was very pleasant. Also, Jay had the extensive knowledge of the vehicle and all the process went very smoothly. I also appreciated Jay's professionalism. Finally, the dealer environment was very clean and upscale. More

this.... Brian Kim has been taking care of my car for this.... Brian Kim has been taking care of my car for over a year now and he has been great! I drive all the way from aliso viejo.  He is always pr this.... Brian Kim has been taking care of my car for over a year now and he has been great! I drive all the way from aliso viejo.  He is always professional and polite and makes sure to take care of my car as quickly as possible.  He also listens to any problems I have with my car and makes sure it's fixed. He makes it worth the 45 minute drive to come to Lexus of Cerritos More

I purchased my car in July 2010 and have worked with the service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistent service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistently friendly, helpful and has done a great job at answering all the questions and concerns I have had. I would definitely recommend him to anyone with service needs as he makes the experience comfortable for those apprehensive about dealership service. He is definitely the guy to see! More

Mr. Lee always provides great service and full personal attention to me. He is my Service consultant since 2003 when he joined Lexus of Cerritos. Always advise me what is necessary repairs and services for attention to me. He is my Service consultant since 2003 when he joined Lexus of Cerritos. Always advise me what is necessary repairs and services for my RX. Always greet with wonderful smile great attitude. I recommend Lexus of Cerritos to all my friends and relatives. Thank you :-) More

I have purchased 2 cars from this dealership. I bought my second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have dealt with her. She is very pleasant all of the time and she treats me with respect on every visit. She makes sure that my car is taken car in a timely manner. My visits all always a pleasure even though I have to wait I can always go to the mall. I have even noticed that she basically treats all of her customers the same. It is great to have her a my Service Advisor it makes the whole service experience a pleasure. She does excellent customer service. More

The employee that worked with us was very wonderful. Not only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. More