Lexus of Cerritos

We came in not sure whether to purchase a new or certified pre-owned Lexus, but Alex Shin showed us a pre-owned 2010 ES350 that was exactly what we were looking for. We played tough during negotiat certified pre-owned Lexus, but Alex Shin showed us a pre-owned 2010 ES350 that was exactly what we were looking for. We played tough during negotiations, but Alex showed us patience, courtesy, and a willingness to compromise - all very impressive and important traits in any dealer. Out of all the dealers and salespeople we dealt with, I would have to say that the ones at Lexus of Cerritos were the most professional. We left the dealership thinking we got a great deal on an amazing car. In addition to English, Alex is also a Korean speaker so it was perfect for me and my mom! More

I am Jannie Nguyen, I am highly recommend to ask for Mr. Sonny Nguyen to buy your next Lexus here at Lexus of Cerritos. Sonny had help me to buy a great new 2011 Lexus RX350 in May with a great price that I Sonny Nguyen to buy your next Lexus here at Lexus of Cerritos. Sonny had help me to buy a great new 2011 Lexus RX350 in May with a great price that I could afford, and I am loving it. Sonny was an excellent, truly outstanding salesman. Sonny was excellent with every details of the buying process, he saved us lots of time and lots of money. Sonny was very friendly and knowledgeable about cars, and he would make sure you will not be oversold. More

I’m on my second LS purchased at Lexus of Cerritos. Without question, the periodic servicing of my LS is a very satisfying experience! Sarah Ventresca the Assistant Service Manager is the best custome Without question, the periodic servicing of my LS is a very satisfying experience! Sarah Ventresca the Assistant Service Manager is the best customer service orientated person I’ve ever run across. Extremely professional, polished, well-spoken, knowledgeable on every level and above all easy on the eyes. A perfect combination! There is no greater value than to excel in Customer Service. Let me be clear, Customer Service is 9/10’s of EVERYTHING! That’s why I will be back to Lexus of Cerritos! Scott Burrows Long Beach, CA. More

I had been to 3 other Lexus dealerships and none of them had provided the type of customer service you would expect from a Lexus dealership. Cleo made the experience worthwhile, he was friendly and helpful. had provided the type of customer service you would expect from a Lexus dealership. Cleo made the experience worthwhile, he was friendly and helpful. He made my first purchase of a brand new car a WONDERFUL experience. More

I had seven Lexus Dealership quotes, with three of them being very good actually. Suddenly, when I was just about to go for the lowest quote the very next morning, I got an offer to beat any other quote fr being very good actually. Suddenly, when I was just about to go for the lowest quote the very next morning, I got an offer to beat any other quote from the Cerritos Lexus Internet Sales Director, Mr. Chao. Naturally I was skeptical but it turned out to be well worth it at $538 less out the door then my best other quote for the same color conbination car with the exact same options. The 2011 IS250 was freshly unwrapped from Japan with only 9 factory miles on it. The final sales negotiation was made with Patty Takahashi and there was no sales pressure at all during the whole process. I got to test drive the 2011 IS250 first and at the sales office take all the time I needed using my own financial calculator to determine my own monthly payments and down payment all to my own liking. In the meantime Patty had the car professionally detailed in a well lighted inside car bay for me to carefully examine the new car. It was perfect and I happen to be a bit of a perfectionist and know quite a bit about detailing myself. After the sales contract was signed Patty set up my cell phone to the bluetooth system, just a simple couple of buttons to use on the steering wheel in the 2011 IS250 and so much better then using an ear or headset. She also explained all of the features of the new model, I have owned a Lexus IS250 once before. It was my best new car purchase experience and best deal ever. I also actually enjoyed dealing with the Finance Manager, David Shin who kept that part of it short and simple. I highly recommend this Lexus new car dealership! More

I had a great buying experience from Lexus of Cerritos. Very professional, no pressure and was in an out without a headache. I got the deal I requested and everyone wanted to help. Thanks Cerritos. Very professional, no pressure and was in an out without a headache. I got the deal I requested and everyone wanted to help. Thanks Cerritos. More

BAIT and RE-CREATE. I called Lexus of Cerritos after seeing an advertisement. A sales person named Nader quoted me a price under the listed price on the telephone. After driving nearly 100 miles to ge seeing an advertisement. A sales person named Nader quoted me a price under the listed price on the telephone. After driving nearly 100 miles to get to the dealer, I was told by a different sales person named Cleo that the price which was quoted on the telephone was not available. Finally, the finance department does not return messages. Don't trust these jokers. More

Cleo was Excellent , friendly and very attentive this is my second vehicle I bought from him and if I buy a third I would look for Cleo first! my second vehicle I bought from him and if I buy a third I would look for Cleo first! More

Cleo was very knowledgeable, friendly, and helpful with making my new purchase very easy. I would highly recommend him to anyone looking to purchase a lexus. He also provided a follow up phone call to ma making my new purchase very easy. I would highly recommend him to anyone looking to purchase a lexus. He also provided a follow up phone call to make sure that I was not having any difficulties and enjoying my new car. It was a pleasure dealing with Cleo. More

I've purchased several cars from this dealer and had great experiences each time. My last experience with salesman Mo Quershi was great. Mo provided me with excellent customer services and did not press great experiences each time. My last experience with salesman Mo Quershi was great. Mo provided me with excellent customer services and did not pressure me into just buying anything. He worked out a GREAT deal for me and i got the car of my dreams, with all the options. I purchased an 2011 ES 350. The deal went smooth and it only too about an hr. I love Lexus of Cerritos and my salesman Mo for "looking out for me". I will recommend this dealer to anyone who's in the market for buying a Used or New Lexus. More